Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer-focused","Relationship building","Problem-solving","Interpersonal communication","Adaptability"]

Coordinate the rental experience for contractors and construction customers at our Hobbs facility, using the proprietary T3 platform to keep equipment information current and guide customers to the right machines. You’ll respond to inbound leads and customer inquiries, maintain and nurture relationships to ensure satisfaction, resolve requests and complaints, and support growth by improving customer experience and market presence through new approaches.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Coordinate the rental experience for contractors and construction customers at our Hobbs facility, using the proprietary T3 platform to keep equipment information current and guide customers to the right machines. You’ll respond to inbound leads and customer inquiries, maintain and nurture relationships to ensure satisfaction, resolve requests and complaints, and support growth by improving customer experience and market presence through new approaches.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Educate customers on how the company can help them save money, make more money, and operate more efficiently
  • •Maintain and nurture existing customer relationships to ensure satisfaction and keep customers updated on additional ways to improve their business
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid HolidaysPaid LeaveGym Membership

Key Requirements

  • •High School diploma or equivalent
  • •Strong interpersonal and problem-solving skills with a focus on resolving customer problems
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Adapt to a fast-paced, growing environment and stay educated on the latest EquipmentShare products and services
  • •Energetic, optimistic approach to continuous improvement and meeting customer needs
Education:High School
Skills:Customer-focusedRelationship buildingProblem-solvingInterpersonal communicationAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn