Strategic Accounts VP (Platinum)

Own retention and upsell for Garner’s jumbo employer clients (5,000+ lives), partnering with account managers to deliver an excellent client experience. Serve as a trusted strategic partner on plan design, cost trend bending, and plan performance to improve Net Revenue Retention and related KPIs. Build and manage key broker/client relationships, monitor account health, resolve strategic challenges, and collaborate with product, data, and technology teams on ROI-focused reports and presentations.