Brand Home Guide

Diageo
United Kingdom
Workplace: OnsiteFull timeGBP 26,670+ annuallyFunction: Design (Product/UX/UI/Visual)Skills: ["Customer service","Teamwork","Relationship building","Driven","Resilient"]

Deliver high standards of customer service and an outstanding visitor experience at the Dalwhinnie Visitor Centre. Guide guests through tours of the distillery as a brand representative using full training provided, assist with ticket sales, and promote Diageo offerings. Support shop duties and product upselling, and help plan and implement special events throughout the year.

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Diageo
Diageo
1 day ago

Brand Home Guide

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Deliver high standards of customer service and an outstanding visitor experience at the Dalwhinnie Visitor Centre. Guide guests through tours of the distillery as a brand representative using full training provided, assist with ticket sales, and promote Diageo offerings. Support shop duties and product upselling, and help plan and implement special events throughout the year.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Design (Product/UX/UI/Visual)

Key Responsibilities

  • •Be an integral part of the visitor centre team, delivering high standards of customer service and an outstanding visitor experience.
  • •Guide guests around the distillery as a brand representative, using the full training provided.
  • •Assist with ticket sales and promote the brand throughout the visitor experience by greeting guests and providing advice and information.
  • •Perform shop duties, including product upselling and merchandising of products in the retail area.
  • •Help plan and implement special events throughout the year.

Pay and Benefits

Salary: GBP 26,670 annually
Perks:Annual BonusProduct AllowancePaid LeavePensionSharepurchase

Key Requirements

  • •Passion for customer service and the ability to deliver a memorable visitor experience.
  • •Driven, resilient, and open-minded character.
  • •Ability to work as part of a team and build strong working relationships with customers.
  • •Experience or insight into the drinks industry is ideal.
  • •Experience working in a hospitality environment is ideal.
Skills:Customer serviceTeamworkRelationship buildingDrivenResilient

Company Brief

Diageo
Global beverage alcohol company producing and distributing spirits, beer, and ready-to-drink beverages. Owns major brands like Johnnie Walker, Smirnoff, Guinness, and Baileys, operating across multiple markets with a broad retail and hospitality presence.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1997
WebsiteLinkedIn