RSA Head - Central Network Support
Allianz
Gurugram
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 18+ yearsSkills: ["Leadership","Communication","Customer service","Analytical thinking","Cost control"]Lead the RSA (Roadside Assistance) provider network to ensure quality, efficiency, and coverage across regions. Own provider onboarding, network hygiene, and adherence to SOPs, while managing service costs through vendor negotiations and cost controls. Reconcile provider payments, resolve network-related queries, oversee depot administration, and manage the central network support team. Collaborate with internal functions to drive operational excellence and customer satisfaction.

