Manager, Product Management- Customer Core and Identity

Discover Financial
Virginia, Richmond, Chicago, New York
Workplace: OnsiteFull timeUSD 164,800 - 188,100 annuallyFunction: Communications, PR & CommunityExperience: 3+ yearsEducation: bachelorsSkills: ["Human-centered thinking","Execution excellence","Integrated problem solving","Cross-functional leadership","Technology-driven decision making"]

Lead product strategy and execution for the Customer Core & Identity team, which builds and manages the enterprise system of record for Capital One’s digital ecosystem. Own foundational data and secure access for 100M+ customers, ensuring seamless, personalized, and robust protection across logins, transactions, and interactions. Collaborate with cross-functional partners to deliver technology-driven, human-centered experiences while mitigating product risks and aligning the organization.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Discover Financial
Discover Financial
2 months ago

Manager, Product Management- Customer Core and Identity

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead product strategy and execution for the Customer Core & Identity team, which builds and manages the enterprise system of record for Capital One’s digital ecosystem. Own foundational data and secure access for 100M+ customers, ensuring seamless, personalized, and robust protection across logins, transactions, and interactions. Collaborate with cross-functional partners to deliver technology-driven, human-centered experiences while mitigating product risks and aligning the organization.
Location: Virginia, Richmond, Chicago, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Build and manage the enterprise system of record that anchors Capital One’s digital ecosystem for Customer Core & Identity.
  • •Steward foundational data and secure access for 100M+ customers, supporting seamless and robust customer experiences.
  • •Ensure every login, transaction, and interaction across digital products is seamless, personalized, and protected.
  • •Lead cross-functional teams to solve customer problems and drive organizational alignment.
  • •Apply Capital One’s product management framework across human-centered, business-focused, technology-driven, integrated problem solving, and transformational leadership practices.

Pay and Benefits

Salary: USD 164,800 - 188,100 annually

Key Requirements

  • •Either (1) a Bachelor’s or Master’s degree in a quantitative field or Business/Marketing, or (2) a Bachelor’s degree in any field plus 3 years of Product Management experience.
  • •Experience translating business strategy and analysis into consumer-facing digital products.
  • •Must be able to obtain the required degree on or before the scheduled start date (if currently obtaining).
  • •Demonstrated ability to lead cross-functional teams to drive organizational alignment.
  • •Ability to identify and resolve complex problems while mitigating product risks.
Experience:3+ years
Education:Bachelor's in quantitative field; Business or Marketing
Skills:Human-centered thinkingExecution excellenceIntegrated problem solvingCross-functional leadershipTechnology-driven decision making

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn