Hearing Wellness Advisor- Ealing (London - Ealing, United Kingdom)

Sonova
United Kingdom
Workplace: OnsiteFull timeGBP 28,500+ annuallyFunction: OtherEducation: high_schoolSkills: ["Customer focus","Communication","Organizational skills","Attention to detail","Administration"]

Work as a customer-facing Hearing Wellness Advisor in a Boots Hearingcare clinic, supporting customers across their hearing journey. You’ll be the first point of contact, carry out hearing screenings and pre-clinic checks, assist with hearing aid maintenance and aftercare, and support Audiologists with clinic flow and customer preparation. Enjoy structured training (including sessions at the Boots Hearingcare Academy) and a clear pathway toward QHAD and becoming an Audiologist.

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FursaFursa
Sonova
Sonova
2 hours ago

Hearing Wellness Advisor- Ealing (London - Ealing, United Kingdom)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Work as a customer-facing Hearing Wellness Advisor in a Boots Hearingcare clinic, supporting customers across their hearing journey. You’ll be the first point of contact, carry out hearing screenings and pre-clinic checks, assist with hearing aid maintenance and aftercare, and support Audiologists with clinic flow and customer preparation. Enjoy structured training (including sessions at the Boots Hearingcare Academy) and a clear pathway toward QHAD and becoming an Audiologist.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time

Key Responsibilities

  • •Be the first point of contact for customers, providing a warm and professional welcome.
  • •Carry out hearing screenings and pre-clinic checks.
  • •Support hearing aid maintenance, aftercare, and troubleshooting.
  • •Assist Audiologists with clinic flow and customer preparation.
  • •Handle administration, appointments, and customer records accurately while delivering a customer-centric service.

Pay and Benefits

Salary: GBP 28,500 annually
Perks:Paid LeavePensionLife AssuranceAnnual BonusMeal AllowanceFlu VaccinationFree HearingDiscount Card

Key Requirements

  • •GCSEs (or equivalent) grade C/5 or above in Maths, English, and Science.
  • •Strong performance with a customer focus in a consultative environment.
  • •Ability to balance academic study with clinical practice.
  • •Strong communication and organisational skills.
  • •Strong attention to detail and accurate administration skills.
Education:High School in GCSEs (or equivalent) in Maths, English, and Science
Skills:Customer focusCommunicationOrganizational skillsAttention to detailAdministration

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website