Personal Assistant to General Manager

Kempinski
Seychelles
Workplace: OnsiteContractFunction: Executive & General ManagementSkills: ["Information management","International etiquette","Team building","Planning/organisation","Problem solving"]

Ensure the General Manager’s executive office runs smoothly by organizing incoming mail and calls, managing office administration, and coordinating internal projects and events. Oversee project-related planning, prepare meeting minutes, and support guest and customer satisfaction processes. Represent the hotel and General Manager internally and externally, coordinate VIP arrivals and travel arrangements, handle complaints, and act as a mediator between departments.

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Kempinski
Kempinski
2 days ago

Personal Assistant to General Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Ensure the General Manager’s executive office runs smoothly by organizing incoming mail and calls, managing office administration, and coordinating internal projects and events. Oversee project-related planning, prepare meeting minutes, and support guest and customer satisfaction processes. Represent the hotel and General Manager internally and externally, coordinate VIP arrivals and travel arrangements, handle complaints, and act as a mediator between departments.
Location: Seychelles
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Executive & General Management

Key Responsibilities

  • •Ensure smooth operations within the executive department by managing incoming mail and calls and supporting daily office administration for the General Manager.
  • •Organize internal projects, events, and meetings, including preparing meeting minutes.
  • •Plan and execute mailings, coordinate VIP arrivals, and arrange travel for the General Manager.
  • •Evaluate guest questionnaires and supervise the Customer Satisfaction Tool, and handle complaints.
  • •Represent the General Manager and hotel internally/externally, coordinate public relations issues and sales transactions, and act as an internal mediator between departments.

Key Requirements

  • •Higher college education and/or a High School Diploma.
  • •Experience in general office administration or hotel operations and administration.
  • •Strong information management and planning/organisation skills.
  • •Excellent MS Office skills (Word, Excel, PowerPoint).
  • •Demonstrated proactive hospitality and guest service skills, including problem-solving and adaptability.
Experience:Hotel operations
Skills:Information managementInternational etiquetteTeam buildingPlanning/organisationProblem solving
Tech Stack:MS OfficeWordExcelPowerPoint

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
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