Filevine

3 years ago

Billing/Collections Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Billing and collections analyst responsible for reconciling complex account activity, resolving payment discrepancies, and supporting end-to-end cash application and invoicing lifecycle using Salesforce and Intacct in a SaaS/tech environment.

Location: Salt Lake City

Workplace: Onsite

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Key Responsibilities

•Resolve payment issues on delinquent customer account.
•Analyze and reconcile customer account activity.
•Review and resolve customer invoice and payment issues.
•Maintain customer accounts to ensure information is up-to-date.
•Understand the cash application process and act as a backup as needed.

Pay and Benefits

Perks:Health InsuranceDentalVisionMaternity LeavePaternity LeaveDisability

Key Requirements

•Analytical and problem solving.
•Detail oriented.
•Extensive verbal/written communication.
•Effective decision-making and follow-through, ability to effectively communicate process/rules to internal/external customers.
•Technical aptitude.

Experience:1+ yearsSaaSSoftware

Education:Bachelor's

Skills:AnalyticalDetail-orientedCommunicationDecision-makingProblem-solving

Tech Stack:SalesforceIntacctExcel

Company Brief

Filevine

Provides cloud-based legal case management and practice management software for law firms and legal departments, offering document management, communication, reporting, and workflow automation to streamline case handling and client collaboration.

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Salt Lake City, United States

Founded: 2014

Website LinkedIn

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Filevine

3 years ago

Billing/Collections Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Salt Lake City

Workplace: Onsite

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Key Responsibilities

•Resolve payment issues on delinquent customer account.
•Analyze and reconcile customer account activity.
•Review and resolve customer invoice and payment issues.
•Maintain customer accounts to ensure information is up-to-date.
•Understand the cash application process and act as a backup as needed.

Pay and Benefits

Perks:Health InsuranceDentalVisionMaternity LeavePaternity LeaveDisability

Key Requirements

•Analytical and problem solving.
•Detail oriented.
•Extensive verbal/written communication.
•Effective decision-making and follow-through, ability to effectively communicate process/rules to internal/external customers.
•Technical aptitude.

Experience:1+ yearsSaaSSoftware

Education:Bachelor's

Skills:AnalyticalDetail-orientedCommunicationDecision-makingProblem-solving

Tech Stack:SalesforceIntacctExcel

Company Brief

Filevine

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Salt Lake City, United States

Founded: 2014

Website LinkedIn