Driver Operations Country Manager

inDrive
Dakar
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsSkills: ["Strong ownership","Analytical thinking","Communication","Stakeholder management","End-to-end execution"]

Own end-to-end driver operations for the Senegal marketplace, driving marketplace performance through operational strategy, KPI ownership, and data-driven problem solving. Build and execute driver acquisition and field operations, including recruiting, onboarding, training, incentives, and retention. Conduct market intelligence and competitor monitoring, maintain driver community communication, and coordinate with HQ and local partners to ensure strong local execution.

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FursaFursa
inDrive
inDrive
6 days ago

Driver Operations Country Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own end-to-end driver operations for the Senegal marketplace, driving marketplace performance through operational strategy, KPI ownership, and data-driven problem solving. Build and execute driver acquisition and field operations, including recruiting, onboarding, training, incentives, and retention. Conduct market intelligence and competitor monitoring, maintain driver community communication, and coordinate with HQ and local partners to ensure strong local execution.
Location: Dakar
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Manager level

Key Responsibilities

  • •Own overall country Driver Operations and be accountable for marketplace performance.
  • •Define and execute operational strategy and analyze driver metrics to identify problems and propose solutions.
  • •Own pricing, incentives, driver recruitment, activation, and retention strategy from the DOPS side.
  • •Build and manage driver recruitment processes and lead offline acquisition activities with field teams.
  • •Conduct market intelligence/competitor monitoring and maintain driver community communication; coordinate with HQ and local partners.

Pay and Benefits

Perks:Learning ProgramsLanguage Courses

Key Requirements

  • •Strong experience in ride-hailing marketplace operations, preferably in Driver Operations, Driver Acquisition, Marketplace, or a similar function.
  • •Previous experience managing Driver Operations or a significant part of the driver marketplace.
  • •Strong understanding of marketplace dynamics (supply, demand, pricing, incentives, driver behavior, utilization, retention).
  • •Experience building and managing driver acquisition channels and field teams.
  • •Willingness to spend significant time in the field and strong communication and stakeholder management skills.
Experience:Ride-hailingMarketplaceDriver operationsDriver acquisition
Skills:Strong ownershipAnalytical thinkingCommunicationStakeholder managementEnd-to-end execution

Company Brief

inDrive
A ride-hailing and mobility platform that lets passengers and drivers negotiate fares directly in real time. It also offers intercity travel, courier, and delivery services in multiple countries.
Industry: Mobility Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Mountain View, United States
Founded: 2013
WebsiteLinkedIn