Client Implementation Consultant

Distro
Montreal
Workplace: OnsiteFull timeUSD 75,000 - 82,500 monthlyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: associatesSkills: ["Analytical skills","Time management","Excellent written and verbal communication","Project management","Problem-solving"]

Own the end-to-end onboarding and implementation experience for new clients, serving as their main point of contact through go-live. Set up client dashboards and shells in Prism (HRIS), manage multiple implementations, run first payrolls, and train clients. Build implementation project plans, liaise with internal teams, maintain Client Space (CRM) milestones, and review HR/payroll data accuracy while tailoring solutions to client HR, payroll, and benefits needs.

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FursaFursa
Distro
Distro
2 months ago

Client Implementation Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Own the end-to-end onboarding and implementation experience for new clients, serving as their main point of contact through go-live. Set up client dashboards and shells in Prism (HRIS), manage multiple implementations, run first payrolls, and train clients. Build implementation project plans, liaise with internal teams, maintain Client Space (CRM) milestones, and review HR/payroll data accuracy while tailoring solutions to client HR, payroll, and benefits needs.
Location: Montreal
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Complete client shell setup and dashboard creation in Prism (HRIS) for new clients.
  • •Manage multiple client implementations, run first payroll(s), and train newly onboarded clients.
  • •Develop and execute implementation project plans while acting as a liaison between internal stakeholders.
  • •Consult with clients to determine payroll, HR, and benefits needs and recommend/implement appropriate solutions.
  • •Maintain Client Space (CRM) by updating milestones, tasks, and related items and review/audit payroll and HR data accuracy.

Pay and Benefits

Salary: USD 75,000 - 82,500 monthly

Key Requirements

  • •3 years related experience required.
  • •HR/Payroll Outsourcing and/or PEO industry knowledge required.
  • •Experience with HRIS/CRM/systems.
  • •Payroll & tax subject matter knowledge.
  • •Associate degree preferred.
Experience:3+ yearsHR/payroll outsourcingPEOHRISCRM
Education:Associate's
Skills:Analytical skillsTime managementExcellent written and verbal communicationProject managementProblem-solving
Tech Stack:Prism (HRIS)Client Space (CRM)CRM

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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