Senior Technical Account Manager, São Paulo

Wiz
São Paulo
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Problem-solving","Customer advocacy","Relationship building","Executive influencing"]

Plan and execute strategies to drive adoption of the Wiz platform for up to 10 strategic enterprise customers. Use your cloud and cloud-security expertise to guide customers through onboarding, operationalization, renewals, and success planning. Serve as the bridge between customers and Wiz teams (Product, Sales, Engineering, Support), advocating customer needs and unblock adoption through people, process, and technology issue resolution.

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FursaFursa
Wiz
Wiz
1 day ago

Senior Technical Account Manager, São Paulo

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Last checked: 2 hours agoStatus: Live

Job Summary

Plan and execute strategies to drive adoption of the Wiz platform for up to 10 strategic enterprise customers. Use your cloud and cloud-security expertise to guide customers through onboarding, operationalization, renewals, and success planning. Serve as the bridge between customers and Wiz teams (Product, Sales, Engineering, Support), advocating customer needs and unblock adoption through people, process, and technology issue resolution.
Location: São Paulo
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as a trusted technical advisor for customers throughout onboarding and operationalization, staying enabled on Wiz features.
  • •Manage up to 10 strategic customers, driving adoption, business value realization, and customer satisfaction.
  • •Identify expansion opportunities and support renewals in partnership with sales and renewals teams.
  • •Build and cultivate relationships from C-level to practitioners, and contribute to QBRs/executive briefings.
  • •Advocate for customers by capturing feature requests/adoption blockers and liaising with Product and Engineering to determine priorities and solutions.

Key Requirements

  • •Need native Brazilian speaker with excellent English (spoken and written).
  • •B.S. in Computer Science, Engineering, or similar field, or equivalent practical experience.
  • •8 years of experience in technical customer-facing roles supporting cloud or cloud-security products (e.g., Technical Account Manager, Professional Services Engineer, Solutions Engineer, Technical Support Specialist, Customer Success Engineer, or Architect).
  • •Experience across at least 2 Cloud Service Providers (AWS, GCP, Azure, or OCI) and their cloud/architecture patterns.
  • •Practical experience deploying and operationalizing containerization (Docker/Kubernetes), DevOps technologies (CI/CD, version control, Infrastructure as Code), and hands-on cloud cybersecurity with AI/ML applied to threat detection or security operations.
Experience:8+ years
Education:Bachelor's
Skills:CommunicationStakeholder managementProblem-solvingCustomer advocacyRelationship buildingExecutive influencing
Certifications:Certified Solutions Architect - ProfessionalCertified DevOps Engineer - ProfessionalCISSPCCSP
Languages:PortugueseEnglish
Tech Stack:AWSGCPAzureOCIDockerKubernetesCI/CDVersion Control SystemsInfrastructure as CodeCRMLog analysis toolsSlackEmailSupport ticketsSaaSCloudAI/ML

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Wiz
Provides cloud security platform that detects and prioritizes risks across cloud infrastructure, workloads, and identities, enabling organizations to proactively identify and remediate threats across multi-cloud environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2020
WebsiteLinkedIn