Crusoe

1 week ago

Staff Data Center Operations Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Own cross-site escalations for Crusoe’s GPU hardware issues, partnering with OEM/ODM engineering teams to drive root-cause resolution for complex components. Build platform-level standards by creating escalation playbooks, SOPs/runbooks, and technical training for site technicians. Serve as a senior technical presence at HQ, collaborating on sparing strategy, RMA processes, and next-generation GPU platform evaluations while traveling to support bring-ups and deployments.

Location: Denver

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Mid level

Key Responsibilities

•Own Tier 2/3 hardware escalations across all Crusoe sites by engaging OEM/ODM engineering teams to drive resolution.
•Root-cause complex hardware issues (PCIe, BMC, thermal, fabric) and produce reusable resolution documentation for the SiteOps org.
•Build and maintain platform standards by creating escalation playbooks, SOPs, runbooks, and field troubleshooting procedures for site teams.
•Develop OEM/ODM technical partnerships by serving as Crusoe’s technical voice in partner conversations and influencing hardware roadmaps.
•Serve as SiteOps’ senior technical representative at HQ and provide operational input on sparing strategy, RMA lifecycle management, and next-generation GPU evaluations.

Travel: Medium travel

Pay and Benefits

Salary: USD 150,000 - 170,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionHsa AccountPaid ParentalLife InsuranceLong-term DisabilityLearning Budget401kCell PhoneCommuter Benefits

Key Requirements

•7+ years in data center operations, field engineering, or OEM/ODM technical support with hands-on GPU infrastructure experience.
•Direct experience deploying and supporting GPU platforms at scale across major OEMs/ODMs, including familiarity with SuperMicro and HPE platforms.
•Deep familiarity with server platform architecture and OEM escalation and RMA processes.
•Experience leading or contributing to large-scale GPU cluster bring-ups, including rack staging and production handoff.
•Experience developing SOPs/runbooks or field troubleshooting procedures and delivering technical training to technician teams.

Skills:Problem-solvingWritten communicationRelationship buildingUrgencyTechnical documentation

Certifications:SuperMicro Certified Engineer

Tech Stack:GPU infrastructureSuperMicroHPEOEMODMSuperMicro Certified EngineerPCIeBMCThermalFabricSOPsRunbooksTroubleshooting proceduresRMAGPU cluster bring-upsRack stagingGB300VR200AMD InstinctMI300X

Company Brief

Crusoe

Builds vertically integrated, energy-first AI infrastructure and purpose-built AI data centers (Crusoe Cloud), leveraging clean/stranded energy to power large-scale GPU compute for AI training and inference.

Industry: Data Centers

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: Denver, United States

Founded: 2018

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Crusoe

1 week ago

Staff Data Center Operations Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Denver

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Mid level

Key Responsibilities

•Own Tier 2/3 hardware escalations across all Crusoe sites by engaging OEM/ODM engineering teams to drive resolution.
•Root-cause complex hardware issues (PCIe, BMC, thermal, fabric) and produce reusable resolution documentation for the SiteOps org.
•Build and maintain platform standards by creating escalation playbooks, SOPs, runbooks, and field troubleshooting procedures for site teams.
•Develop OEM/ODM technical partnerships by serving as Crusoe’s technical voice in partner conversations and influencing hardware roadmaps.
•Serve as SiteOps’ senior technical representative at HQ and provide operational input on sparing strategy, RMA lifecycle management, and next-generation GPU evaluations.

Travel: Medium travel

Pay and Benefits

Salary: USD 150,000 - 170,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionHsa AccountPaid ParentalLife InsuranceLong-term DisabilityLearning Budget401kCell PhoneCommuter Benefits

Key Requirements

•7+ years in data center operations, field engineering, or OEM/ODM technical support with hands-on GPU infrastructure experience.
•Direct experience deploying and supporting GPU platforms at scale across major OEMs/ODMs, including familiarity with SuperMicro and HPE platforms.
•Deep familiarity with server platform architecture and OEM escalation and RMA processes.
•Experience leading or contributing to large-scale GPU cluster bring-ups, including rack staging and production handoff.
•Experience developing SOPs/runbooks or field troubleshooting procedures and delivering technical training to technician teams.

Skills:Problem-solvingWritten communicationRelationship buildingUrgencyTechnical documentation

Certifications:SuperMicro Certified Engineer

Tech Stack:GPU infrastructureSuperMicroHPEOEMODMSuperMicro Certified EngineerPCIeBMCThermalFabricSOPsRunbooksTroubleshooting proceduresRMAGPU cluster bring-upsRack stagingGB300VR200AMD InstinctMI300X

Company Brief

Crusoe

Industry: Data Centers

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: Denver, United States

Founded: 2018

Glassdoor: 3.7

Website LinkedIn Glassdoor