Masdar

4 weeks ago

Senior Manager - Global IT Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Lead a product-driven IT operations function spanning cloud, infrastructure, digital workplace, service delivery, and enterprise platforms; drive platform governance, cross-domain collaboration, and vendor management to deliver reliable services and cost-efficient IT operations for Masdar.

Location: Abu Dhabi

Workplace: Onsite

Employment Type: Contract

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Lead and align multiple IT operational domains: cloud platforms and FinOps; infrastructure, network and digital workplace; IT service delivery and automation; and the ServiceNow enterprise workflow platform.
•Ensure all domains operate as integrated products, not siloed services, with end-to-end accountability for service performance and user experience.
•Translate enterprise strategy into coordinated operational execution across domains.
•Establish and chair a weekly IT Operations Governance Forum, bringing together domain leads to review SLA performance, escalate cross-domain issues, align on roadmap dependencies, and cascade priorities.
•Own the IT Operations Service Catalogue, a published, versioned inventory of all IT services, their owners, SLAs, costs, and dependencies, maintained and reviewed quarterly with domain leads.

Key Requirements

•12–15+ years in IT operations, infrastructure, or platform leadership.
•Bachelor’s or master’s degree in IT, Engineering, or a related field.
•ITIL v4 (Managing Professional or Strategic Leader); Azure Solutions Architect (or equivalent cloud certification); TOGAF or enterprise-architecture exposure; FinOps certification (advantageous).
•Strong understanding of cloud platforms (Azure preferred), ServiceNow / enterprise workflow platforms, and digital workplace (M365).
•Proven ability to lead lean teams with high vendor leverage in outsourced SIAM operating models.

Experience:12-15 yearsRenewables and environment

Education:Bachelor's

Skills:LeadershipVendor managementStrategic thinkingCross-functional collaborationProblem-solving

Certifications:Azure Solutions ArchitectITIL v4

Languages:English

Tech Stack:AzureServiceNowM365ITILFinOpsIaC

Company Brief

Masdar

Masdar (Abu Dhabi Future Energy Company) is a state-owned clean energy developer, investor and operator advancing utility-scale solar, wind, storage and green hydrogen projects globally, targeting 100 GW of capacity by 2030.

Industry: Renewable Energy

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Abu Dhabi, United Arab Emirates

Founded: 2006

Glassdoor: 4.2

Website LinkedIn Glassdoor

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Masdar

4 weeks ago

Senior Manager - Global IT Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Abu Dhabi

Workplace: Onsite

Employment Type: Contract

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Lead and align multiple IT operational domains: cloud platforms and FinOps; infrastructure, network and digital workplace; IT service delivery and automation; and the ServiceNow enterprise workflow platform.
•Ensure all domains operate as integrated products, not siloed services, with end-to-end accountability for service performance and user experience.
•Translate enterprise strategy into coordinated operational execution across domains.
•Establish and chair a weekly IT Operations Governance Forum, bringing together domain leads to review SLA performance, escalate cross-domain issues, align on roadmap dependencies, and cascade priorities.
•Own the IT Operations Service Catalogue, a published, versioned inventory of all IT services, their owners, SLAs, costs, and dependencies, maintained and reviewed quarterly with domain leads.

Key Requirements

•12–15+ years in IT operations, infrastructure, or platform leadership.
•Bachelor’s or master’s degree in IT, Engineering, or a related field.
•ITIL v4 (Managing Professional or Strategic Leader); Azure Solutions Architect (or equivalent cloud certification); TOGAF or enterprise-architecture exposure; FinOps certification (advantageous).
•Strong understanding of cloud platforms (Azure preferred), ServiceNow / enterprise workflow platforms, and digital workplace (M365).
•Proven ability to lead lean teams with high vendor leverage in outsourced SIAM operating models.

Experience:12-15 yearsRenewables and environment

Education:Bachelor's

Skills:LeadershipVendor managementStrategic thinkingCross-functional collaborationProblem-solving

Certifications:Azure Solutions ArchitectITIL v4

Languages:English

Tech Stack:AzureServiceNowM365ITILFinOpsIaC

Company Brief

Masdar

Industry: Renewable Energy

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Abu Dhabi, United Arab Emirates

Founded: 2006

Glassdoor: 4.2

Website LinkedIn Glassdoor