Policy Manager, Search - Trust and Safety

TikTok
San Jose
Workplace: OnsiteFull timeFunction: Government Affairs & Public PolicySkills: ["Communication","Cross-functional leadership","Risk assessment","Policy development","Analytical thinking"]

Drive policy and safety strategy for TikTok Search in the Trust & Safety team. Partner with product managers, data scientists, researchers, operations, legal, and business stakeholders to identify risks, conduct pre-launch impact assessments, and author policies covering search indexing, ranking, and AI features like AI Overviews and Snippets. Lead high-stakes real-time search escalations, translate complex requirements from PRDs, and measure effectiveness via benchmarks for accuracy, false positives, and bias.

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FursaFursa
TikTok
TikTok
1 day ago

Policy Manager, Search - Trust and Safety

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Drive policy and safety strategy for TikTok Search in the Trust & Safety team. Partner with product managers, data scientists, researchers, operations, legal, and business stakeholders to identify risks, conduct pre-launch impact assessments, and author policies covering search indexing, ranking, and AI features like AI Overviews and Snippets. Lead high-stakes real-time search escalations, translate complex requirements from PRDs, and measure effectiveness via benchmarks for accuracy, false positives, and bias.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: Government Affairs & Public Policy

Key Responsibilities

  • •Identify and anticipate product and content safety risks for new Search launches, improving policy iteration and implementation to enable safe engagement.
  • •Support safe and responsible development and go-to-market for Search features by conducting pre-launch impact assessments to mitigate potential product harms.
  • •Author and maintain policies governing search indexing, ranking, and AI features such as AI Overviews and Snippets.
  • •Partner with PMs, ML engineers, and cross-functional teams to address emerging risks, including coding policy rules into ranking algorithms and moderation models.
  • •Serve as final policy authority for high-stakes, real-time Search escalations during breaking news and global crises.

Key Requirements

  • •5+ years of experience in product policy, trust and safety, legal tech, regulatory compliance, or content moderation strategy within a technology company.
  • •Translate complex policy concepts into user-centric product requirements by navigating the product development lifecycle and interpreting PRDs.
  • •Experience drafting or enforcing policies targeting LLMs, retrieval-augmented generation (RAG), or multimodal search systems.
  • •Evaluate complex trade-offs between free expression, user safety, and product quality, including demonstrated analytical capability.
  • •Communicate clearly by drafting policy documents, presenting to executives, and leading cross-functional technical initiatives without formal authority.
Experience:TechnologyTrust and safetyLegal techRegulatory complianceContent moderationLLMsAI search
Skills:CommunicationCross-functional leadershipRisk assessmentPolicy developmentAnalytical thinking
Tech Stack:LLMsRetrieval-augmented generation (RAG)Multimodal searchSearch indexingSearch rankingAI OverviewsSnippetsAutomated moderation modelsPolicy rulesInformation retrievalSearch engine architecture

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn