Senior Business Development Manager

Freshworks
Bengaluru
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsExperience: 1-4 yearsSkills: ["Executive communication","Consultative discovery","Active listening","Grit","Learning mindset"]

Drive regional market expansion by building a predictable enterprise pipeline from scratch through targeted account research and outbound prospecting. Engage executive and C-suite stakeholders with persona-led, consultative discovery to qualify high-value opportunities. Act as Freshworks’ frontline corporate ambassador, delivering tailored multi-channel campaigns and persuasive presentations. Partner with field sales, product experts, and marketing while maintaining rigorous CRM hygiene and sales metrics to accelerate revenue velocity.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Freshworks
Freshworks
9 hours ago

Senior Business Development Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Drive regional market expansion by building a predictable enterprise pipeline from scratch through targeted account research and outbound prospecting. Engage executive and C-suite stakeholders with persona-led, consultative discovery to qualify high-value opportunities. Act as Freshworks’ frontline corporate ambassador, delivering tailored multi-channel campaigns and persuasive presentations. Partner with field sales, product experts, and marketing while maintaining rigorous CRM hygiene and sales metrics to accelerate revenue velocity.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Conduct account research and market prospecting to map complex organizations and build a robust, predictable sales pipeline.
  • •Initiate, nurture, and manage executive persona-led engagements with high-profile stakeholders and C-suite decision-makers.
  • •Create and run hyper-personalized outbound campaigns, including email sequences, cold calling, and targeted outreach.
  • •Lead consultative discovery calls to uncover customer pain points and qualify opportunities for enterprise pipeline development.
  • •Maintain analytical CRM hygiene by tracking sales metrics, capturing meeting minutes, and updating next steps and progress.

Key Requirements

  • •1 to 4 years of hands-on experience in customer-facing sales, business development, or account management, ideally in B2B SaaS or technology.
  • •Proven success with high-volume outbound prospecting, including structured cold calling, social selling, and account-based marketing.
  • •Ability to communicate effectively with exceptional verbal, written, and presentation skills (including delivering pitches via PowerPoint).
  • •Strong consultative discovery skills using open-ended questioning to identify pain points and accurately qualify opportunities.
  • •Willingness and discipline to work from the collaborative corporate office 5 days a week.
Experience:1-4 yearsB2B SaaSTechnology
Skills:Executive communicationConsultative discoveryActive listeningGritLearning mindset
Languages:English (US)
Tech Stack:PowerPointCRM

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor