Senior Machine Learning Scientist

Intercom
Dublin
Workplace: HybridFull timeFunction: Data Science & Machine LearningExperience: 3-5 yearsEducation: mastersSkills: ["Communication","Teamwork","Problem-solving","Analytical thinking"]

Senior Machine Learning Scientist at Intercom focusing on defining new ML features, researching algorithms, and rapidly prototyping ML products integrated with product and design teams. You will explore ML framing for product problems, perform offline evaluation, and collaborate with engineers to bring prototypes to production, contributing to a product-focused ML platform.

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Intercom
Intercom
1 year ago

Senior Machine Learning Scientist

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Last checked: 29 minutes agoStatus: Live

Job Summary

Senior Machine Learning Scientist at Intercom focusing on defining new ML features, researching algorithms, and rapidly prototyping ML products integrated with product and design teams. You will explore ML framing for product problems, perform offline evaluation, and collaborate with engineers to bring prototypes to production, contributing to a product-focused ML platform.
Location: Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Sr. Manager level

Key Responsibilities

  • •Identify areas where ML can create value for customers
  • •Identify the right ML framing of product problems
  • •Work with teammates and Product and Design stakeholders
  • •Conduct exploratory data analysis and research
  • •Research and identify the right algorithms and tools

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsurancePensionEquityRelocationCycle-to-workMacbooks

Key Requirements

  • •Broad applied machine learning knowledge
  • •3-5 years applied ML experience
  • •Practical statistics knowledge (experiment design, dealing with confounding)
  • •Intermediate programming skills
  • •Strong communication skills, both within engineering teams and across disciplines
Experience:3-5 yearsMachine learningAISaaSCustomer service
Education:Master's
Skills:CommunicationTeamworkProblem-solvingAnalytical thinking
Languages:English
Tech Stack:PythonSQLMatplotlibTransformerNLPDeep learning

Company Brief

Intercom
Provides a customer messaging platform combining chat, bots, and product tours to help businesses convert, engage, and support customers across their lifecycle. Integrates with CRM and workflow tools for personalized in-app and email communication.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn