Personal Banker II

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeUSD 44,300 - 73,000 annuallyFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer relationship building","Consultative communication","Risk awareness","Ethical conduct","Decision-making"]

Build and maintain long-lasting relationships with existing and prospective customers using a consultative sales and service approach. Deliver an exceptional customer experience by proactively reaching out, tailoring recommendations and advice, and maintaining product and process knowledge. Analyze customer credit and financial information to align customers with appropriate solutions, partner cross-functionally to resolve issues, and ensure risk, ethics, and policy compliance while representing the bank professionally.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Build and maintain long-lasting relationships with existing and prospective customers using a consultative sales and service approach. Deliver an exceptional customer experience by proactively reaching out, tailoring recommendations and advice, and maintaining product and process knowledge. Analyze customer credit and financial information to align customers with appropriate solutions, partner cross-functionally to resolve issues, and ensure risk, ethics, and policy compliance while representing the bank professionally.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Cultivate, maintain, and enhance relationships with customers in an assigned book of business through proactive outreach in person, by phone, or other channels.
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Analyze customer credit data and other financial information to ensure customers are placed in appropriate solutions aligned with their needs.
Travel: Low travel

Pay and Benefits

Salary: USD 44,300 - 73,000 annually

Key Requirements

  • •High School Diploma/GED with 1 year customer service experience (or college degree or equivalent military experience).
  • •Experience in a sales environment; financial industry experience is a plus.
  • •Ability to analyze credit and financial information and make sound decisions.
  • •Demonstrated ability to develop relationships with customers through new household acquisitions and relationship deepening.
  • •This position requires S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.
Experience:1+ yearsCustomer serviceFinancial services
Education:High School
Skills:Customer relationship buildingConsultative communicationRisk awarenessEthical conductDecision-making
Certifications:S.A.F.E. Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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