Principal Analytics Business Partner

Zscaler
Costa Rica
Workplace: HybridFull timeFunction: Data Analytics & Business IntelligenceSkills: ["Executive communication","Stakeholder management","Collaboration","Problem-solving","Customer obsession"]

Partner with Customer Success leadership to translate ambiguous business problems into scalable analytics and actionable intelligence. Define analytics problem statements and success criteria, prioritize initiatives for measurable value, and deliver insights that clarify what’s happening, why it matters, and what to do next. Collaborate cross-functionally with Analytics Engineering, Business Intelligence, and operations while advancing KPI definitions, methodologies, and reusable frameworks—leveraging automation and emerging AI to improve decision-making.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Zscaler
Zscaler
1 day ago

Principal Analytics Business Partner

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Partner with Customer Success leadership to translate ambiguous business problems into scalable analytics and actionable intelligence. Define analytics problem statements and success criteria, prioritize initiatives for measurable value, and deliver insights that clarify what’s happening, why it matters, and what to do next. Collaborate cross-functionally with Analytics Engineering, Business Intelligence, and operations while advancing KPI definitions, methodologies, and reusable frameworks—leveraging automation and emerging AI to improve decision-making.
Location: Costa Rica
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Build trusted relationships with Customer Success leaders to understand business priorities and shape analytics initiatives delivering measurable value.
  • •Define problem statements, establish success criteria, and prioritize analytics initiatives based on impact and scalability.
  • •Deliver clear, actionable insights explaining what’s happening, why it matters, and what actions to consider for confident decisions.
  • •Lead cross-functional execution by partnering with Analytics Engineering, Business Intelligence, Operations, and stakeholders to ensure adoption.
  • •Improve analytics maturity by refining KPI definitions and methodologies and identifying opportunities to leverage automation and emerging AI.

Pay and Benefits

Perks:Health InsurancePaid LeaveParental LeaveRetirement

Key Requirements

  • •15+ years of experience in an analytics business partner or consultant role, translating business needs into data-driven solutions.
  • •Demonstrated ability to translate ambiguous business challenges into actionable, data-driven solutions.
  • •Strong executive communication and presentation skills, influencing Director and VP-level stakeholders.
  • •Expertise with SQL and analytics/visualization platforms such as Tableau, Power BI, Looker, or similar.
  • •Experience leading complex analytics initiatives from problem definition through implementation with measurable business outcomes.
Skills:Executive communicationStakeholder managementCollaborationProblem-solvingCustomer obsession
Languages:English
Tech Stack:SQLTableauPower BILookerSnowflakeDatabricks

Company Brief

Zscaler
Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2007
WebsiteLinkedIn