Solution Consultant

Lucidya
Riyadh
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Communication","Problem-solving","Ownership","Cross-functional collaboration","Customer empathy"]

Own end-to-end pre-sales solutions for Lucidya’s AI-native CX intelligence platform. Partner with Sales to uncover customer needs, translate technical and business requirements into compelling solutions, and lead demos, workshops, and Proof of Concepts. Handle RFIs/RFPs and complex sales-cycle questions, relay product/engineering feedback, and support positioning and expansion opportunities to drive adoption from pre-sales through onboarding and Customer Success.

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Lucidya
Lucidya
3 weeks ago

Solution Consultant

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Last checked: 23 hours agoStatus: Live

Job Summary

Own end-to-end pre-sales solutions for Lucidya’s AI-native CX intelligence platform. Partner with Sales to uncover customer needs, translate technical and business requirements into compelling solutions, and lead demos, workshops, and Proof of Concepts. Handle RFIs/RFPs and complex sales-cycle questions, relay product/engineering feedback, and support positioning and expansion opportunities to drive adoption from pre-sales through onboarding and Customer Success.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Develop hands-on knowledge of Lucidya products and translate it into real-world customer solutions.
  • •Collaborate with Sales to uncover customer needs and design solutions addressing technical and business challenges.
  • •Lead product demonstrations, workshops, and presentations for prospects.
  • •Own and execute Proof of Concepts (POCs) to prove tangible customer value.
  • •Support complex sales cycles by answering questions and handling RFIs/RFPs, then communicate feedback to Product, Engineering, and Marketing.

Key Requirements

  • •2+ years of experience in a similar role (Solutions Consulting, Pre-Sales, Sales Ops, or Account Management) within a B2B SaaS environment.
  • •Fluency in Arabic and English to communicate confidently with customers and senior stakeholders.
  • •Strong communication skills to present to senior stakeholders and explain technical concepts simply.
  • •Comfort being customer-facing, leading demos and facilitating solution-focused conversations.
  • •Proficiency using HubSpot, PowerPoint, and Excel, and the ability to interpret/respond to RFPs professionally.
Experience:2+ yearsB2B SaaS
Skills:CommunicationProblem-solvingOwnershipCross-functional collaborationCustomer empathy
Languages:ArabicEnglish
Tech Stack:HubSpotPowerPointExcel

Company Brief

Lucidya
Provides an Arabic-first customer experience and social listening platform that helps brands monitor conversations, analyze sentiment, and manage customer interactions across digital channels using AI-driven insights.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Riyadh, Saudi Arabia
Founded: 2016
WebsiteLinkedIn