Reckitt

1 month ago

IT&D Platform Architect, ServiceNow (Hyderabad, Telangana, IN, N/A)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Lead and shape Reckitt’s ServiceNow platform architecture and strategy. Own platform guardrails, integrations, and reusable components (APIs, automation) while aligning with IT strategy and business goals. Drive platform health, data models (CSDM), and advanced capabilities (Now Assist, CMDB, Discovery), across Azure and enterprise environments.

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Accountable for the ServiceNow platform architecture, security and health within Reckitt.
•Set and implement platform guardrails within Reckitt cross-product teams.
•Contribute to the Reckitt platform strategy to align ServiceNow capabilities with business strategy and roadmap, ensuring entitlements are fully leveraged.
•Enable the platform and product roadmap by collaborating with the platform team, ITSM Global Process owners, and other Reckitt product/platform owners.
•Provide technical leadership for the ServiceNow platform, creating reusable components (APIs), automations, and integrations to keep tools fit for purpose.
•Oversee strategic platform programs (AI capabilities, Now Assist, Employee portal, CSDM, ATF, platform health, access and tooling policies, CMDB, Discovery, and data management).

Key Requirements

•ServiceNow experience 5+ years with emphasis on technical architecture, design and solutions
•Experience designing/architecting Now Assist, employee portal, 3rd party integrations, CMDB, Discovery, Asset Management
•Advanced knowledge of ServiceNow modules (Incident, Problem, Change, CMDB, Asset, Service Catalog, Service Portal, Knowledge, Discovery, Service Mapping, HAM, SAM, PA)
•Experience implementing at least one Now Assist capability
•Cross-product experience (SPM, HRSD) is a plus; Azure cloud integration experience is beneficial

Experience:5+ yearsInformation technologyServiceNowITIL

Skills:ServiceNowITILArchitectureIntegrationCloud

Tech Stack:ServiceNowAzureCMDBDiscoveryService MappingAPIsNow AssistAsset ManagementTesting (ATF)

Company Brief

Reckitt

Global consumer goods company producing health, hygiene, and home products across well-known brands. Operates in multiple markets offering over-the-counter health, personal care, and household cleaning products to consumers worldwide.

Industry: FMCG

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Slough, United Kingdom

Founded: 1999

Website LinkedIn

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Reckitt

1 month ago

IT&D Platform Architect, ServiceNow (Hyderabad, Telangana, IN, N/A)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Accountable for the ServiceNow platform architecture, security and health within Reckitt.
•Set and implement platform guardrails within Reckitt cross-product teams.
•Contribute to the Reckitt platform strategy to align ServiceNow capabilities with business strategy and roadmap, ensuring entitlements are fully leveraged.
•Enable the platform and product roadmap by collaborating with the platform team, ITSM Global Process owners, and other Reckitt product/platform owners.
•Provide technical leadership for the ServiceNow platform, creating reusable components (APIs), automations, and integrations to keep tools fit for purpose.
•Oversee strategic platform programs (AI capabilities, Now Assist, Employee portal, CSDM, ATF, platform health, access and tooling policies, CMDB, Discovery, and data management).

Key Requirements

•ServiceNow experience 5+ years with emphasis on technical architecture, design and solutions
•Experience designing/architecting Now Assist, employee portal, 3rd party integrations, CMDB, Discovery, Asset Management
•Advanced knowledge of ServiceNow modules (Incident, Problem, Change, CMDB, Asset, Service Catalog, Service Portal, Knowledge, Discovery, Service Mapping, HAM, SAM, PA)
•Experience implementing at least one Now Assist capability
•Cross-product experience (SPM, HRSD) is a plus; Azure cloud integration experience is beneficial

Experience:5+ yearsInformation technologyServiceNowITIL

Skills:ServiceNowITILArchitectureIntegrationCloud

Tech Stack:ServiceNowAzureCMDBDiscoveryService MappingAPIsNow AssistAsset ManagementTesting (ATF)

Company Brief

Reckitt

Industry: FMCG

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Slough, United Kingdom

Founded: 1999

Website LinkedIn