Commercial Operations Specialist

Tabby
Riyadh
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Skills: ["Communication","Problem-solving","Documentation","Process improvement","Negotiation"]

Drive technical onboarding and implementation for Tabby’s merchant and channel partner ecosystem. Serve as the operational and technical liaison across Risk, Integrations, BD, and Key Account teams—coordinating documentation, testing, data-enablement workflows, and activation. Lead negotiations on technical requirements, support product rollout execution with merchant-facing materials, and analyze integration health to improve onboarding processes, SOPs, and merchant experience at scale.

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FursaFursa
Tabby
Tabby
5 months ago

Commercial Operations Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Drive technical onboarding and implementation for Tabby’s merchant and channel partner ecosystem. Serve as the operational and technical liaison across Risk, Integrations, BD, and Key Account teams—coordinating documentation, testing, data-enablement workflows, and activation. Lead negotiations on technical requirements, support product rollout execution with merchant-facing materials, and analyze integration health to improve onboarding processes, SOPs, and merchant experience at scale.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Entry level

Key Responsibilities

  • •Act as the primary operational and technical liaison between Tabby and partner merchants, coordinating with Risk, Integrations, BD, and Key Account teams.
  • •Oversee technical onboarding for merchants and channel partners, including documentation, testing coordination, progress tracking, and timely activation.
  • •Manage merchant data-enablement workflows by capturing, validating, and aligning required data with risk and underwriting requirements.
  • •Lead technical negotiations with merchants, ensuring alignment on Tabby’s data, integration, and compliance needs while balancing business objectives.
  • •Coordinate cross-functional alignment for product rollouts and continuously improve internal documentation and SOPs based on integration health and merchant performance analysis.

Key Requirements

  • •1 year of experience in Partner Success, Technical Account Management, Fintech Operations, Payments, or similar areas.
  • •Strong technical literacy with APIs, webhooks, e-commerce platforms, plugins, and payment flows.
  • •Solid analytical and problem-solving skills to interpret data patterns and troubleshoot merchant integrations or data quality.
  • •Excellent cross-functional communication to translate technical concepts for non-technical stakeholders.
  • •Experience managing negotiations with merchants on technical or data requirements while balancing business needs.
Experience:FintechPaymentsE-commerceSaaS
Skills:CommunicationProblem-solvingDocumentationProcess improvementNegotiation
Tech Stack:APIsWebhooksE-commerce platformsPluginsPayment flowsSaaS onboarding

Company Brief

Tabby
Tabby is a MENA buy‑now‑pay‑later and fintech platform that enables customers to split purchases into installments, offers in‑store and online payment products, a consumer app, and merchant services across Saudi Arabia, UAE, Kuwait and the wider region.
Industry: Lending
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Riyadh, Saudi Arabia
Founded: 2019
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor