Staff Backend Solution Architect

Heidi Health
Sydney, Melbourne
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Influencing technical direction","Code review","Documentation","Reliability mindset"]

Build and architect backend services that let Heidi’s LLM-based agents and clinical automations run reliably, securely, and at scale. Design robust REST or GraphQL APIs and data models, optimize performance and costs, and automate quality with tests, alerts, and on-call runbooks. Partner with product, AI, and frontend teams to ship new capabilities quickly while improving distributed system reliability and operability.

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Heidi Health
Heidi Health
19 hours ago

Staff Backend Solution Architect

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Build and architect backend services that let Heidi’s LLM-based agents and clinical automations run reliably, securely, and at scale. Design robust REST or GraphQL APIs and data models, optimize performance and costs, and automate quality with tests, alerts, and on-call runbooks. Partner with product, AI, and frontend teams to ship new capabilities quickly while improving distributed system reliability and operability.
Location: Sydney, Melbourne
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Architect and build backend services powering LLM-based agents and clinical automations.
  • •Design secure, observable, extensible APIs and data models for other teams.
  • •Optimize performance and costs by profiling hot paths, tuning databases, and right-sizing cloud resources.
  • •Automate quality with unit/integration tests, alerts, and ownership of on-call runbooks.
  • •Partner with product, AI, and frontend engineers to ship new capabilities from concept to production quickly.

Pay and Benefits

Perks:Learning BudgetWellness StipendHome OfficePaid LeaveEquityRemote Work

Key Requirements

  • •Mastery of software engineering fundamentals; Python is the primary language, with fluency across technologies as needed.
  • •Experience designing APIs (REST or GraphQL) and event-driven systems (Kafka, Pub/Sub or similar).
  • •Deep hands-on coding and an architect mindset, including TDD, microservices, and eventual consistency.
  • •Strong database expertise, including schema design, query optimization, and scaling for relational and NoSQL; MongoDB is a bonus.
  • •Cloud fluency (AWS, Azure, or GCP) covering containers, Kubernetes, CI/CD, infrastructure-as-code, and observability/security.
Experience:HealthcareLLMAIDistributed systemsCloud
Skills:CommunicationInfluencing technical directionCode reviewDocumentationReliability mindset
Tech Stack:PythonRESTGraphQLKafkaPub/SubMicroservicesEvent-drivenTDDEventual consistencyUnit testsIntegration testsLLMAI codingStreaming pipelinesMongoDBAWSAzureGCPContainersKubernetes

Company Brief

Heidi Health
Builds an AI medical scribe and clinical productivity platform that automates documentation, form-filling, and task management to expand clinician capacity across hospitals, GP clinics and specialist services worldwide.
Industry: HealthTech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series B
Headquarters: Melbourne, Australia
Founded: 2019
Glassdoor
Glassdoor: 4.7
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