Fifth Third Bancorp

3 days ago

Global Payments Support Specialist II M-F 8:30am-5pm

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Monitor, process, and support high-risk inbound and outbound payment activity for international and domestic funds transfers. Route USD payments, execute foreign currency exchange transactions, perform credit-risk exception analytics, and ensure governmental remittances are completed in line with federal regulations. Maintain compliance with state and federal requirements (e.g., NACHA, FFIEC), support AML/fraud monitoring, use multiple payment systems (including SWIFT), and help drive process improvements through automation.

Location: Cincinnati

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Process international and domestic inbound/outbound payments via internal payment origination networks.
•Monitor inbound/outbound fraud and anti-money laundering (AML) payment activity and escalate to Compliance/management as needed.
•Route international USD payments to third-party international clearing banks per client instructions.
•Execute foreign currency exchange transactions, including foreign denominated checks and wires.
•Use multiple servicing systems to research and process payment issues, perform outbound funds transfer verification, and support planning/testing for application enhancements, conversions, or acquisitions.

Key Requirements

•High school diploma or equivalent with 2–3 years of prior banking experience, preferably in Global Payments.
•Experience monitoring and processing high-risk payment activity with attention to risk, compliance, and low-error execution.
•PC skills with familiarity in Windows and Microsoft Word and Excel.
•Ability to perform payment-related research and problem-solving across multiple internal systems.
•Strong mathematical, organizational, written/verbal communication skills, including the ability to handle sensitive customer issues and fluctuating volumes.

Experience:2-3 yearsBankingGlobal payments

Education:High School

Skills:Organizational skillsProblem-solvingRisk awarenessCommunicationTeamwork

Tech Stack:SWIFTWindowsMicrosoft WordMicrosoft ExcelMicrosoft AccessMobiusPEP+MTSCRMSPOTACEEDIFTD

Company Brief

Fifth Third Bancorp

Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Fifth Third Bancorp

3 days ago

Global Payments Support Specialist II M-F 8:30am-5pm

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Cincinnati

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Process international and domestic inbound/outbound payments via internal payment origination networks.
•Monitor inbound/outbound fraud and anti-money laundering (AML) payment activity and escalate to Compliance/management as needed.
•Route international USD payments to third-party international clearing banks per client instructions.
•Execute foreign currency exchange transactions, including foreign denominated checks and wires.
•Use multiple servicing systems to research and process payment issues, perform outbound funds transfer verification, and support planning/testing for application enhancements, conversions, or acquisitions.

Key Requirements

•High school diploma or equivalent with 2–3 years of prior banking experience, preferably in Global Payments.
•Experience monitoring and processing high-risk payment activity with attention to risk, compliance, and low-error execution.
•PC skills with familiarity in Windows and Microsoft Word and Excel.
•Ability to perform payment-related research and problem-solving across multiple internal systems.
•Strong mathematical, organizational, written/verbal communication skills, including the ability to handle sensitive customer issues and fluctuating volumes.

Experience:2-3 yearsBankingGlobal payments

Education:High School

Skills:Organizational skillsProblem-solvingRisk awarenessCommunicationTeamwork

Tech Stack:SWIFTWindowsMicrosoft WordMicrosoft ExcelMicrosoft AccessMobiusPEP+MTSCRMSPOTACEEDIFTD

Company Brief

Fifth Third Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor