Manager, HR Strategic Operations

Discover Financial
Virginia, Richmond
Workplace: OnsiteFull timeUSD 138,100 - 173,400 annuallyFunction: People, HR & TalentExperience: 5+ yearsEducation: bachelorsSkills: ["Strategic problem-solving","Operations leadership","Executive communication","Organization","Influencing"]

Lead strategic operations for the Human Resources Strategic Operations team by driving executive governance, decision support, and the operating rhythm for HR leadership. Build and evolve a multi-year HR strategy, define key metrics and organizational health reporting, and craft high-stakes executive communications. Manage complex cross-functional initiatives, advocate for culture and engagement, and responsibly pilot AI-enabled process improvements to boost efficiency and execution impact.

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FursaFursa
Discover Financial
Discover Financial
14 hours ago

Manager, HR Strategic Operations

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Last checked: 14 hours agoStatus: Live

Job Summary

Lead strategic operations for the Human Resources Strategic Operations team by driving executive governance, decision support, and the operating rhythm for HR leadership. Build and evolve a multi-year HR strategy, define key metrics and organizational health reporting, and craft high-stakes executive communications. Manage complex cross-functional initiatives, advocate for culture and engagement, and responsibly pilot AI-enabled process improvements to boost efficiency and execution impact.
Location: Virginia, Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Manager level

Key Responsibilities

  • •Drive the operating rhythm for HR leadership, including executive meeting agendas that drive decisions and transparency.
  • •Support drafting and evolution of a multi-year HR strategy and ensure enterprise alignment.
  • •Define and own metrics for objectives and org health, providing data-driven insights for leadership decisions.
  • •Draft executive forum communications, including framing, pre-reads, and synthesis of discussions into actionable outcomes.
  • •Identify and pilot responsible AI-enabled process improvements to increase efficiency in reporting and team workflows.

Pay and Benefits

Salary: USD 138,100 - 173,400 annually

Key Requirements

  • •Bachelor’s Degree or Military experience.
  • •At least 5 years of experience in Strategic Operations, Management Consulting, HR Strategy, Chief of Staff role, or a combination.
  • •At least 1 year of experience in roadmap alignment, governance structures, and change management.
  • •At least 3 years of experience working in a matrixed environment.
  • •Familiarity with leveraging AI technologies or prompt engineering to enhance operational productivity and streamline project delivery (preferred).
Experience:5+ yearsManagement consultingStrategic operationsHR strategyChange management
Education:Bachelor's
Skills:Strategic problem-solvingOperations leadershipExecutive communicationOrganizationInfluencing
Tech Stack:AI toolsPrompt engineering

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn