Associate Operations Analyst - FICO

Brown-Forman
Louisville
Workplace: HybridFull timeFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: []

Own the stability, support, and optimization of Brown-Forman’s global SAP FICO finance and controlling application landscape. Serve as a primary analyst for functional incidents and service requests, ensuring high availability of core modules like Product Costing, Treasury, and CO-PA. Support finance teams with how-to guidance, handle service request execution and minor configurations, and help drive root-cause analysis, regression testing, and hypercare transitions for upgrades and enhancements.

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Brown-Forman
Brown-Forman
1 month ago

Associate Operations Analyst - FICO

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 days agoStatus: Live

Job Summary

Own the stability, support, and optimization of Brown-Forman’s global SAP FICO finance and controlling application landscape. Serve as a primary analyst for functional incidents and service requests, ensuring high availability of core modules like Product Costing, Treasury, and CO-PA. Support finance teams with how-to guidance, handle service request execution and minor configurations, and help drive root-cause analysis, regression testing, and hypercare transitions for upgrades and enhancements.
Location: Louisville
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Investigate and resolve high-priority functional incidents in SAP FICO and integrated systems (Coupa, Concur, OneSource) to minimize business disruption.
  • •Manage standard service requests, including minor configuration changes, master data assistance, and how-to guidance for the global finance community.
  • •Ensure stability and performance of critical financial closing processes, including Material Ledger runs, cost allocations, and financial reporting cycles.
  • •Perform root-cause analysis for recurring issues and implement permanent functional fixes to reduce ticket volume and technical debt.
  • •Maintain regression testing documentation and partner during hypercare periods to transition new functionality into the long-term support model.

Key Requirements

  • •Bachelor of Science in Computer Science, Information Systems, Business Administration, Accounting, or a related field.
  • •3+ years of professional experience in SAP, with a focus on Finance.
  • •Understanding of SAP FI/CO modules, including core processes such as General Ledger, Accounts Payable, or Cost Center Accounting.
  • •Ability to manage multiple tasks simultaneously (incidents vs. requests) in a fast-paced production environment.
  • •Basic understanding of ITIL frameworks (Incident and Request Management).
Experience:3+ yearsSAPFinance
Education:Bachelor's
Certifications:SAP Functional Certifications in FICO
Tech Stack:SAPSAP FISAP COFI/COGeneral LedgerAccounts PayableCost Center AccountingProduct CostingTreasuryProfitability AnalysisCO-PAMaterial LedgerCoupaConcurOneSourceSalesforceITIL

Company Brief

Brown-Forman
Produces and markets premium alcoholic beverages, including whiskey, tequila, vodka, and wine. Best known for brands such as Jack Daniel’s, Woodford Reserve, Old Forester, and Herradura, with a global distribution footprint.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Louisville, United States
Founded: 1870
Glassdoor
Glassdoor: 3.9
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