Client Relationship Consultant 2 (Banker) - Maple Valley Fred Meyer, WA

U.S. Bancorp
Washington
Workplace: OnsiteFull timeUSD 24.92 - 30.46Function: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Relationship building","Communication","Recommendation"]

Build trusted client relationships by assessing customers’ banking needs, collecting and processing account information, and recommending deposit and loan solutions aligned to their goals. Engage customers through in-person, appointment, and virtual channels with a digital-first approach, maintaining knowledge of consumer and business products and self-service tools. Provide an optimal client experience, open new accounts, complete service requests, and collaborate with branch teams to deliver operational excellence.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 months ago

Client Relationship Consultant 2 (Banker) - Maple Valley Fred Meyer, WA

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 days agoStatus: Live

Job Summary

Build trusted client relationships by assessing customers’ banking needs, collecting and processing account information, and recommending deposit and loan solutions aligned to their goals. Engage customers through in-person, appointment, and virtual channels with a digital-first approach, maintaining knowledge of consumer and business products and self-service tools. Provide an optimal client experience, open new accounts, complete service requests, and collaborate with branch teams to deliver operational excellence.
Location: Washington
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster relationships with clients through proactive outreach and follow up, asking questions to understand financial needs and banking channel preferences.
  • •Demonstrate knowledge of consumer and business banking products and services, including digital products and self-service technologies, and recommend solutions aligned to clients’ goals.
  • •Provide an optimal client experience by greeting clients and processing basic transactions; open new consumer and business accounts and complete service requests.
  • •Submit credit applications and maintain operational accuracy while leveraging available resources and technologies to optimize the client experience.
  • •Collaborate with branch team members and partners to best serve clients and proactively educate clients on emerging digital products and services.

Pay and Benefits

Salary: USD 24.92 - 30.46
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeaveParental Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3–4 years of job-related retail banking experience (or a combination of experience and commensurate training).
  • •Proven ability to build and foster client relationships through proactive outreach and follow up.
  • •Ability to effectively engage and communicate with clients, using thorough knowledge of bank/branch policies, procedures, and support systems.
  • •Experience using and demonstrating digital products and self-service technologies.
Experience:3-4 yearsRetail bankingFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsRelationship buildingCommunicationRecommendation
Licenses:NMLS registration

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
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