Head of Identity and Access Management Service Delivery (Hyderabad, TG, IN, 500032)

HSBC
Hyderabad, Krakow
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsExperience: 18+ yearsEducation: bachelorsSkills: ["People leadership","Stakeholder management","Strategic planning","Risk management","Transformation leadership"]

Lead the global Identity & Access Management (IAM) service delivery function, setting direction and accountable for run-the-bank IAM outcomes across HSBC. Operate as a first-line-of-defense focal point for access-related operational activities, leading geographically distributed teams and driving the IAM transformation roadmap through automation and self-service. Partner across Cybersecurity, Technology, CISO organizations, HR, Risk/Compliance, and vendors to ensure regulatory and audit-ready control effectiveness, performance reporting, and continuous improvement.

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FursaFursa
HSBC
HSBC
1 day ago

Head of Identity and Access Management Service Delivery (Hyderabad, TG, IN, 500032)

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Job Summary

Lead the global Identity & Access Management (IAM) service delivery function, setting direction and accountable for run-the-bank IAM outcomes across HSBC. Operate as a first-line-of-defense focal point for access-related operational activities, leading geographically distributed teams and driving the IAM transformation roadmap through automation and self-service. Partner across Cybersecurity, Technology, CISO organizations, HR, Risk/Compliance, and vendors to ensure regulatory and audit-ready control effectiveness, performance reporting, and continuous improvement.
Location: Hyderabad, Krakow
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Sr. Director level

Key Responsibilities

  • •Set strategic direction and provide global leadership for IAM service delivery, ensuring effective end-to-end execution of IAM control operations.
  • •Build and lead globally distributed IAM service delivery teams, defining operating models, performance expectations, and span of control.
  • •Lead the IAM service delivery transformation roadmap, accelerating automation and self-service while standardising processes and improving operational efficiency.
  • •Ensure IAM control operations meet regulatory and audit expectations, including evidence, control testing support, and remediation execution.
  • •Own reporting to senior management on performance metrics, control effectiveness, operational risk insights, and trend analysis across IAM controls.

Pay and Benefits

Perks:Health InsurancePensionLife InsurancePrivate MedicalFlexible Hours

Key Requirements

  • •18+ years of relevant technology management experience with a strong focus on Identity and Access Management.
  • •Deep understanding of IAM domain best practices and experience delivering end-to-end operational execution.
  • •Significant experience in cybersecurity/IAM leadership, including running a global function with geographically dispersed teams.
  • •Demonstrable experience shaping and executing IAM strategy, including large-scale transformation and automation/self-service outcomes.
  • •Bachelor’s degree (Master’s preferred) in Computer Science, Information Systems, or related discipline; CISSP or CISM preferred.
Experience:18+ years
Education:Bachelor's in Computer Science, Information Systems, or a related discipline
Skills:People leadershipStakeholder managementStrategic planningRisk managementTransformation leadership
Certifications:CISSPCISM

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn