SpaceX

3 months ago

Account Manager, Starlink Strategic Connectivity

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Account Manager for Starlink Strategic Connectivity leads onboarding and long-term management of enterprise accounts, balancing contract terms with social and humanitarian impact. You’ll define engagement strategies for underserved communities, build stakeholder relationships, gather feedback to influence product development, and champion a narrative of measurable societal benefits across education, healthcare, and economic development.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Act as the primary point of contact for a portfolio of Strategic Connectivity accounts by building and managing the strategy to own the interface from contract signature onwards including onboarding, ongoing account management, and long-term retention/growth of the relationship including social and humanitarian impact.
•Deliver impeccable customer service at scale to underserved communities and develop engagement strategy and content for such communities to enable continuous growth and self-support.
•Build relationships to identify requirements and manage expectations, and collect, communicate and champion customer feedback to influence programmatic and technical development.
•Maintain a culture of extreme ownership to drive continuous growth and streamline process efficiency.
•Help define and shape the overall social impact narrative for Starlink, documenting stories, case studies, and reports showing measurable societal benefits.

Travel: Medium travel

Key Requirements

•Bachelor's degree
•3+ years of consulting, project management, or strategic planning experience
•2+ years in an external-facing role managing vendors, contracts, or business/enterprise customers
•Ability to travel to other SpaceX offices, customer locations, and international regions as needed
•Strong written and verbal communication and stakeholder management skills

Experience:3+ yearsEnterpriseConsultingProject managementStakeholder management

Education:Bachelor's

Skills:LeadershipNegotiationCommunicationEmpathyStakeholder management

Languages:English

Company Brief

SpaceX

Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn

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SpaceX

3 months ago

Account Manager, Starlink Strategic Connectivity

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Act as the primary point of contact for a portfolio of Strategic Connectivity accounts by building and managing the strategy to own the interface from contract signature onwards including onboarding, ongoing account management, and long-term retention/growth of the relationship including social and humanitarian impact.
•Deliver impeccable customer service at scale to underserved communities and develop engagement strategy and content for such communities to enable continuous growth and self-support.
•Build relationships to identify requirements and manage expectations, and collect, communicate and champion customer feedback to influence programmatic and technical development.
•Maintain a culture of extreme ownership to drive continuous growth and streamline process efficiency.
•Help define and shape the overall social impact narrative for Starlink, documenting stories, case studies, and reports showing measurable societal benefits.

Travel: Medium travel

Key Requirements

•Bachelor's degree
•3+ years of consulting, project management, or strategic planning experience
•2+ years in an external-facing role managing vendors, contracts, or business/enterprise customers
•Ability to travel to other SpaceX offices, customer locations, and international regions as needed
•Strong written and verbal communication and stakeholder management skills

Experience:3+ yearsEnterpriseConsultingProject managementStakeholder management

Education:Bachelor's

Skills:LeadershipNegotiationCommunicationEmpathyStakeholder management

Languages:English

Company Brief

SpaceX

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn