Assistant Store Manager

Tapestry
Australia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance and operational excellence in a luxury retail store. Lead by example on the sales floor, delivering exceptional, inclusive customer experiences while supporting service standards. Recruit, onboard, and develop the team to build a strong talent pipeline, and support omni-channel and clienteling initiatives, including virtual shopping and customer data acquisition. Ensure compliance across schedules, payroll, HR, loss prevention, and visual merchandising.

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FursaFursa
Tapestry
Tapestry
1 month ago

Assistant Store Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance and operational excellence in a luxury retail store. Lead by example on the sales floor, delivering exceptional, inclusive customer experiences while supporting service standards. Recruit, onboard, and develop the team to build a strong talent pipeline, and support omni-channel and clienteling initiatives, including virtual shopping and customer data acquisition. Ensure compliance across schedules, payroll, HR, loss prevention, and visual merchandising.
Location: Australia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals via forecasting, planning, category initiatives, and KPI monitoring.
  • •Create an inclusive, high-energy environment that meets Coach service standards and resolve customer issues promptly.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline.
  • •Support omni-channel and digital engagement, including virtual shopping, clienteling, and customer data acquisition.
  • •Oversee operational excellence including compliance, scheduling, payroll/HR processes, loss prevention, and visual merchandising standards.

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxuryFashionService
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeOmni-channelClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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