Enterprise Account Manager

NanoNets
EU
Workplace: HybridFull timeEUR 80,000 - 90,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Stakeholder management","Communication","Negotiation","Relationship building","Execution"]

Own a book of enterprise customer relationships end-to-end, from early POC kickoff through renewal. Partner with Customer Success to drive product support, demos, and expansion discussions, focusing on upsell, retention, and Net Revenue Retention (NRR). Lead renewal outreach and negotiation starting five months before renewal, run commercial conversations on pricing and scope, and track expansion ARR, renewal rate, and NRR.

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FursaFursa
NanoNets
NanoNets
1 day ago

Enterprise Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own a book of enterprise customer relationships end-to-end, from early POC kickoff through renewal. Partner with Customer Success to drive product support, demos, and expansion discussions, focusing on upsell, retention, and Net Revenue Retention (NRR). Lead renewal outreach and negotiation starting five months before renewal, run commercial conversations on pricing and scope, and track expansion ARR, renewal rate, and NRR.
Location: EU
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Own a book of enterprise accounts from POC kickoff through renewal, building commercial relationships and executive alignment.
  • •Partner closely with the Customer Success Manager to support product demos and early expansion discussions.
  • •Proactively identify and execute upsell opportunities across expanded use cases, volumes, workflows, or teams.
  • •Own renewal outreach and negotiation starting 5 months before renewal, using CSM-delivered health narratives.
  • •Run commercial conversations on pricing, packaging, expansion scope, and contract terms while tracking NRR, expansion ARR, and renewal rate.

Pay and Benefits

Salary: EUR 80,000 - 90,000 annually

Key Requirements

  • •3+ years of experience in account management or consulting, ideally in SaaS, AI, or automation.
  • •Experience driving expansion or growth within existing customer accounts.
  • •Proven ability to run commercial conversations and negotiations.
  • •Comfort working alongside technical or solutions-led teams.
  • •Strong stakeholder management and communication skills, including executive relationships.
Experience:3+ yearsSaaSAIAutomation
Skills:Stakeholder managementCommunicationNegotiationRelationship buildingExecution
Tech Stack:API

Company Brief

NanoNets
Provides AI-based document automation and OCR solutions to extract data from invoices, receipts, forms, and documents using customizable machine learning models and APIs for enterprise workflows.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Boston, United States
WebsiteLinkedIn