Retail Experience Designer, Lead

Whoop
Boston
Workplace: OnsiteFull timeUSD 100,000 - 150,000 annuallyFunction: Architecture & Urban PlanningExperience: 5+ yearsEducation: bachelorsSkills: ["Design leadership","Communication","Presentation","Stakeholder management","Mentoring"]

Lead the design strategy and execution of WHOOP’s retail environments across wholesale, owned retail, shop-in-shop, and experiential channels. Create customer-centered spatial experiences that boost engagement, education, and brand affinity. Develop scalable retail design standards and toolkits for consistency across the global footprint. Own the concept-to-fabrication design process, collaborate with cross-functional teams and external partners, and continuously improve using customer insights and retail performance metrics.

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Whoop
Whoop
2 days ago

Retail Experience Designer, Lead

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Last checked: 23 hours agoStatus: Live

Job Summary

Lead the design strategy and execution of WHOOP’s retail environments across wholesale, owned retail, shop-in-shop, and experiential channels. Create customer-centered spatial experiences that boost engagement, education, and brand affinity. Develop scalable retail design standards and toolkits for consistency across the global footprint. Own the concept-to-fabrication design process, collaborate with cross-functional teams and external partners, and continuously improve using customer insights and retail performance metrics.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Architecture & Urban Planning

Key Responsibilities

  • •Define and lead the design strategy for retail environments across wholesale, owned retail, shop-in-shop, and experiential channels.
  • •Create customer-centered retail concepts, spatial experiences, and branded environments that drive engagement and product education.
  • •Develop scalable retail design standards, toolkits, and experience frameworks to ensure consistency across formats.
  • •Lead design development from concept through execution, including architectural detailing, construction methods, material selection, prototyping, and fabrication.
  • •Review architectural drawings, construction documents, prototypes, mockups, and production samples to ensure quality and design intent.
Travel: Low travel

Pay and Benefits

Salary: USD 100,000 - 150,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Bachelor’s or Master’s degree in Architecture, Environmental Design, Industrial Design, or a related discipline.
  • •5+ years of experience in retail design, experiential design, architecture, environmental design, or branded environments.
  • •Proven experience leading retail experience projects from concept through execution across multiple retail formats.
  • •Strong portfolio showing spatial design, retail environments, customer journeys, and brand storytelling.
  • •Experience collaborating with cross-functional teams, external agencies, architects, fabricators, and production partners.
Experience:5+ yearsRetail designExperiential designBranded environments
Education:Bachelor's in Architecture, Environmental Design, Industrial Design
Skills:Design leadershipCommunicationPresentationStakeholder managementMentoring
Tech Stack:AI tools

Company Brief

Whoop
Whoop designs and sells a subscription-based wearable fitness tracker and analytics platform that monitors recovery, strain, and sleep to optimize athletic performance and daily health for consumers and professional athletes.
Industry: Wearables
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Boston, United States
Founded: 2012
WebsiteLinkedIn