MS Engineer L2 Middleware

Dimension Data
Anywhere
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Education: bachelorsSkills: ["Proactive monitoring","Incident resolution","Operational integrity","ITIL familiarity"]

Ensure the operational integrity of IT infrastructure by proactively monitoring systems and resolving incidents in a managed services environment. Work with ITIL processes to maintain service reliability and performance, supporting day-to-day operations for infrastructure and middleware services. The role is full-time with an on-site setup and immediate start availability.

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FursaFursa
Dimension Data
Dimension Data
2 months ago

MS Engineer L2 Middleware

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 days agoStatus: Live

Job Summary

Ensure the operational integrity of IT infrastructure by proactively monitoring systems and resolving incidents in a managed services environment. Work with ITIL processes to maintain service reliability and performance, supporting day-to-day operations for infrastructure and middleware services. The role is full-time with an on-site setup and immediate start availability.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Proactively monitor IT infrastructure to ensure operational integrity.
  • •Resolve incidents to restore and maintain service.
  • •Support managed services operations for IT infrastructure.
  • •Apply ITIL processes in day-to-day service management activities.
  • •Coordinate operational response activities as part of managed services delivery.

Key Requirements

  • •Bachelor’s degree in IT/Computing.
  • •Relevant certifications such as CCNA and CCNP.
  • •Moderate experience in managed services operations.
  • •Familiarity with ITIL processes for service management.
  • •Ability to ensure operational integrity through monitoring and incident resolution.
Experience:Managed services
Education:Bachelor's
Skills:Proactive monitoringIncident resolutionOperational integrityITIL familiarity
Certifications:CCNACCNP

Company Brief

Dimension Data
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn