Customer Assistant

Waitrose & Partners
Bristol
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Product knowledge","Team support"]

Deliver outstanding customer service in a John Lewis shop by engaging customers at every stage, using product knowledge and sales training to support sales and profits, and maintaining excellent shop standards. Support the wider team with till, stock replenishment, price ticketing, and shop-keeping tasks, while spotting improvements and helping protect profits through accurate stock counts.

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FursaFursa
Waitrose & Partners
Waitrose & Partners
2 hours ago

Customer Assistant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Deliver outstanding customer service in a John Lewis shop by engaging customers at every stage, using product knowledge and sales training to support sales and profits, and maintaining excellent shop standards. Support the wider team with till, stock replenishment, price ticketing, and shop-keeping tasks, while spotting improvements and helping protect profits through accurate stock counts.
Location: Bristol
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Acknowledge and understand what customers are looking for, resolving any queries.
  • •Work flexibly across the shop to support the wider team, including till support, stock replenishment, price ticketing, and shop-keeping tasks.
  • •Identify areas of improvement, implement solutions, and support accurate stock counts to protect profits.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Put the customer at the heart of everything you do and resolve customer queries.
  • •Experience of working in a customer-facing role is welcomed but not essential.
  • •Knowledge of merchandising and product displays is desirable but not required.
Skills:CommunicationCustomer serviceProduct knowledgeTeam support

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn