Client Relationship Consultant 2 (Banker) - Chicago N. Lincoln Ave

U.S. Bancorp
Chicago
Workplace: OnsiteFull timeUSD 23.19 - 28.35Function: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Relationship building","Communication","Interpersonal accuracy"]

Build and maintain strong relationships with consumer and business clients through proactive outreach and follow-up across in-person, appointment, and virtual channels. Assess clients’ banking needs, recommend deposit and loan solutions, and open accounts or complete service requests. Educate clients on digital and self-service tools, process basic transactions, and partner with branch teams to deliver an optimal client experience with operational accuracy. NMLS registration is required.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
16 hours ago

Client Relationship Consultant 2 (Banker) - Chicago N. Lincoln Ave

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Build and maintain strong relationships with consumer and business clients through proactive outreach and follow-up across in-person, appointment, and virtual channels. Assess clients’ banking needs, recommend deposit and loan solutions, and open accounts or complete service requests. Educate clients on digital and self-service tools, process basic transactions, and partner with branch teams to deliver an optimal client experience with operational accuracy. NMLS registration is required.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships through proactive outreach, follow-up, and asking questions to learn about financial needs and channel preferences
  • •Assess needs and recommend deposit and loan products and services, providing guidance aligned to clients’ goals
  • •Maintain knowledge of consumer and business banking products, including digital products and services, and optimize the client experience
  • •Open new consumer and business accounts, complete service requests, and submit credit applications
  • •Proactively educate clients on emerging and self-service digital tools and partner with branch team members to serve clients

Pay and Benefits

Salary: USD 23.19 - 28.35
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kRetirementPaid LeavePaid HolidaysParental LeaveAdoption Assistance

Key Requirements

  • •High school diploma or equivalent
  • •Typically 3 to 4 years of retail banking experience (or equivalent combination of experience and training)
  • •NMLS registration under the SAFE Act of 2008 and Regulation Z, including passing required criminal background and credit checks
  • •Proven ability to build and foster client relationships through proactive outreach and follow-up
  • •Ability to effectively engage and communicate with clients and provide customer service
Experience:3-4 yearsFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsRelationship buildingCommunicationInterpersonal accuracy
Certifications:NMLS registration
Languages:HindiEnglishCroatian
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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