Risk Operations Agent

Binance
Mexico City
Workplace: RemoteContractFunction: Legal, Risk & ComplianceSkills: ["Analytical thinking","Investigative skills","Communication","Attention to detail","Time management"]

Join Binance's Risk team as a Risk Operations Agent responsible for reviewing alerts, conducting KYC/KYB and transaction investigations, and making risk-based decisions to prevent losses. You will investigate account activity, contact customers, monitor cases, and collaborate with a 7-day team operating in US time zones, with a focus on fraud prevention in high-risk fintech environments.

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FursaFursa
Binance
Binance
2 months ago

Risk Operations Agent

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Join Binance's Risk team as a Risk Operations Agent responsible for reviewing alerts, conducting KYC/KYB and transaction investigations, and making risk-based decisions to prevent losses. You will investigate account activity, contact customers, monitor cases, and collaborate with a 7-day team operating in US time zones, with a focus on fraud prevention in high-risk fintech environments.
Location: Mexico City
Workplace: Remote
Employment Type: Contract · 8 months
Job Function: Legal, Risk & Compliance

Key Responsibilities

  • •Review assigned account queues to assess the legitimacy of accounts and account holders, evaluate associated risks, and ensure appropriate restriction or dismissal decisions are made for each account reviewed.
  • •Contact account holders to verify account activity, investigate concerns, and mitigate potential losses.
  • •Continuously monitor cases and reports to identify emerging trends, and communicate relevant findings and insights to management.
  • •Monitor account activity to detect unusual or suspicious behavior and take appropriate action to prevent fraudulent or unauthorized transactions.

Key Requirements

  • •Minimum of 3–5 years of proven experience in high-risk, rule-based, or process-driven environments, preferably within financial services, fraud prevention, risk management, or compliance.
  • •Strong analytical and investigative skills, with the ability to identify patterns, anomalies, and potential risks within transaction data.
  • •Hands-on experience conducting KYC (Know Your Customer), KYB (Know Your Business), and transaction-related investigations.
  • •Excellent written communication skills, with the ability to produce clear, concise, and well-supported case documentation and recommendations.
  • •Proven ability to make sound judgment calls and risk-based decisions in ambiguous situations while working with minimal supervision.
Experience:FintechFinancial servicesFraud preventionRisk managementCompliance
Skills:Analytical thinkingInvestigative skillsCommunicationAttention to detailTime management

Company Brief

Binance
Operates one of the world’s largest cryptocurrency exchanges, offering spot and derivatives trading, a native token (BNB), wallet services, staking, and a broad suite of crypto financial products and infrastructure.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Bootstrapped
Headquarters: George Town, Cayman Islands
Founded: 2017
WebsiteLinkedIn