ASML

2 months ago

Technical Support Engineer (Based in Gujarat, India)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Field-service oriented Technical Support Engineer responsible for on-site repairs and maintenance of ASML machines, providing 7x24 on-call support, escalating complex issues, and coordinating with global support teams. Based in Gujarat, India, with responsibilities spanning problem solving, training, and continuous improvement initiatives, contributing to customer satisfaction and operational excellence.

Location: Gujarat

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Analyze and perform repairs at customer site and escalate to the next level when needed
•Provide 7x24 on-call on-site support to the 1st line team during escalations
•Engage with GSC or Factory support and coordinate with TS engineers from other countries during escalations
•Lead technical escalations by defining action plans and communicating with stakeholders
•Attend customer meetings with fab team when necessary and participate in projects and continuous improvements
•Perform specialized technical services to Sales or internal customers, acting as a technical expert
•Stay updated with developments in own field and share Best Known Methods within the organization

Key Requirements

•Diploma in Electronics / Electrical Engineering / Mechatronics with 2-3 years of relevant experience (semiconductor industry preferred)
•Ability to solve technical issues in Positioning competency; willingness to learn Handling competency later
•Willingness to provide 7x24 on-call on-site support during escalations
•Experience engaging with GSC or Factory support and coordinating with TS engineers from other countries
•Strong communication, teamwork, and proactive attitude with the ability to work under high stress during escalations

Experience:2-3 yearsSemiconductor

Education:Bachelor's

Skills:CommunicationProblem-solvingTeamworkOn-site support

Company Brief

ASML

Designs and manufactures advanced photolithography systems for the semiconductor industry, enabling production of integrated circuits at leading-edge process nodes for global chipmakers.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Veldhoven, Netherlands

Founded: 1984

Glassdoor: 4.1

Website LinkedIn

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ASML

2 months ago

Technical Support Engineer (Based in Gujarat, India)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Gujarat

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Analyze and perform repairs at customer site and escalate to the next level when needed
•Provide 7x24 on-call on-site support to the 1st line team during escalations
•Engage with GSC or Factory support and coordinate with TS engineers from other countries during escalations
•Lead technical escalations by defining action plans and communicating with stakeholders
•Attend customer meetings with fab team when necessary and participate in projects and continuous improvements
•Perform specialized technical services to Sales or internal customers, acting as a technical expert
•Stay updated with developments in own field and share Best Known Methods within the organization

Key Requirements

•Diploma in Electronics / Electrical Engineering / Mechatronics with 2-3 years of relevant experience (semiconductor industry preferred)
•Ability to solve technical issues in Positioning competency; willingness to learn Handling competency later
•Willingness to provide 7x24 on-call on-site support during escalations
•Experience engaging with GSC or Factory support and coordinating with TS engineers from other countries
•Strong communication, teamwork, and proactive attitude with the ability to work under high stress during escalations

Experience:2-3 yearsSemiconductor

Education:Bachelor's

Skills:CommunicationProblem-solvingTeamworkOn-site support

Company Brief

ASML

Designs and manufactures advanced photolithography systems for the semiconductor industry, enabling production of integrated circuits at leading-edge process nodes for global chipmakers.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Veldhoven, Netherlands

Founded: 1984

Glassdoor: 4.1

Website LinkedIn