Account Manager, Lifestyle (Philippines E-Commerce)

ByteDance
Anywhere
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Interpersonal skills","Negotiation","Attention to detail","Problem-solving","Teamwork","Fast learning","Adaptability"]

Own merchant and brand growth for the Lifestyle marketplace by acquiring and incubating brands and big merchants that drive GMV, building strong relationships, and negotiating deal terms tied to campaigns and seasonality. Improve merchant service quality and performance by reducing cancellations/returns and supporting shipping and conversion drivers. Create growth opportunities through JBPs and manage merchants using scalable incubation and management programs.

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ByteDance
ByteDance
1 month ago

Account Manager, Lifestyle (Philippines E-Commerce)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 31 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own merchant and brand growth for the Lifestyle marketplace by acquiring and incubating brands and big merchants that drive GMV, building strong relationships, and negotiating deal terms tied to campaigns and seasonality. Improve merchant service quality and performance by reducing cancellations/returns and supporting shipping and conversion drivers. Create growth opportunities through JBPs and manage merchants using scalable incubation and management programs.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Acquire and incubate brands, principals, and big merchants that drive large GMV share
  • •Build and maintain relationships with merchants and negotiate deals based on campaign or seasonality
  • •Identify collaborative opportunities and develop JBPs aligned to merchants’ short- and long-term plans
  • •Maintain seller service quality by improving cancellation/return rates, shipping LT, and related factors to increase conversion and customer satisfaction
  • •Manage merchants using scalable incubation and management programs and tools

Key Requirements

  • •Bachelor's Degree or above
  • •3+ years experience in e-commerce
  • •Excellent interpersonal and negotiation skills
  • •Strong attention to detail with affinity for numbers and logical problem-solving
  • •Proficient in Excel and PowerPoint
Experience:E-commerce
Skills:Interpersonal skillsNegotiationAttention to detailProblem-solvingTeamworkFast learningAdaptability
Tech Stack:ExcelPowerPoint

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn