Cnsltant, Automation Developer

Northern Trust
Bengaluru, Pune
Workplace: OnsiteFull timeFunction: Software EngineeringEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Troubleshooting","Communication","Collaboration"]

Provide Level 1 and Level 2 production support for Xceptor workflow solutions, ensuring high availability and fast incident resolution. Monitor production schedules, troubleshoot real-time workflow failures, data anomalies, and performance bottlenecks, and perform root-cause analysis with documented preventive fixes. Coordinate with development and platform teams on deployments, environment issues, and configuration changes, and communicate incident status to business users. Participate in on-call coverage and support improvements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Northern Trust
Northern Trust
3 months ago

Cnsltant, Automation Developer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 minutes agoStatus: Live

Job Summary

Provide Level 1 and Level 2 production support for Xceptor workflow solutions, ensuring high availability and fast incident resolution. Monitor production schedules, troubleshoot real-time workflow failures, data anomalies, and performance bottlenecks, and perform root-cause analysis with documented preventive fixes. Coordinate with development and platform teams on deployments, environment issues, and configuration changes, and communicate incident status to business users. Participate in on-call coverage and support improvements.
Location: Bengaluru, Pune
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide Level 1 and Level 2 support for Xceptor workflows to ensure high availability and timely incident resolution.
  • •Monitor production schedules proactively and troubleshoot workflow failures, data anomalies, and performance bottlenecks in real time.
  • •Investigate incident root causes, document findings, and implement preventive solutions.
  • •Coordinate with development and platform teams on code deployments, environment issues, and configuration changes.
  • •Participate in on-call rotations and maintain support documentation, SOPs, and knowledge bases.

Key Requirements

  • •Bachelor’s or Master’s degree in a technical area with 8+ years of overall experience.
  • •Minimum 3+ years of experience supporting Xceptor applications, preferably in financial services or data processing.
  • •Hands-on experience with Xceptor workflow design, data ingestion, transformations, validations, and output generation.
  • •Strong production support background including incident, problem, and change management (ITIL).
  • •Familiarity with SQL for troubleshooting and log inspection.
Experience:Financial servicesData processing
Education:Bachelor's
Skills:Analytical thinkingProblem-solvingTroubleshootingCommunicationCollaboration
Certifications:Certified Xceptor Developer FoundationCertified Xceptor Developer Advanced
Tech Stack:XceptorSQLControl-MCSVXMLExcelAPIsAlteryxBlue PrismPower AutomateUiPath

Company Brief

Northern Trust
Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1889
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn