Onboarding Specialist

Wing Assistant
Philippines
Workplace: RemoteFull timePHP 25,000 - 30,000 monthlyFunction: Customer Success & Account ManagementSkills: ["Communication","Organization","Time management","Problem-solving","Accountability"]

Own client-facing coordination for candidates from endorsement through onboarding. Manage candidate movement and briefs, schedule and monitor interviews, and run proactive follow-ups via email, messaging, and Dialpad. Gather and relay interview feedback, coordinate onboarding requirements and escalations, and ensure accurate tracking. Work closely with Recruitment and Customer Success, and proactively repurpose qualified candidates to alternative active opportunities within timelines.

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FursaFursa
Wing Assistant
Wing Assistant
3 days ago

Onboarding Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own client-facing coordination for candidates from endorsement through onboarding. Manage candidate movement and briefs, schedule and monitor interviews, and run proactive follow-ups via email, messaging, and Dialpad. Gather and relay interview feedback, coordinate onboarding requirements and escalations, and ensure accurate tracking. Work closely with Recruitment and Customer Success, and proactively repurpose qualified candidates to alternative active opportunities within timelines.
Location: Philippines
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Coordinate candidate movement and endorsements throughout the hiring and onboarding process, including preparing candidate briefs.
  • •Schedule, monitor, and manage interviews, including obtaining and sharing interview feedback for candidate progress.
  • •Conduct client and candidate follow-ups via email, messaging, and Dialpad; perform regular calls as part of the daily workflow.
  • •Coordinate onboarding requirements, handle concerns, and manage escalations with internal teams.
  • •Maintain accurate tracking and documentation, and proactively repurpose qualified candidates into other suitable active opportunities.

Pay and Benefits

Salary: PHP 25,000 - 30,000 monthly

Key Requirements

  • •Excellent written and verbal English communication skills for client and candidate interactions, including outbound calls.
  • •Highly organized and detail-oriented with the ability to manage multiple priorities, stakeholders, and deadlines.
  • •Strong time management and follow-up skills in a fast-paced environment.
  • •Proactive problem-solver who can identify blockers, adapt to changing priorities, and escalate issues when needed.
  • •Proficient with email, calendars, communication platforms, and CRM/ATS systems; maintain accurate documentation and records.
Skills:CommunicationOrganizationTime managementProblem-solvingAccountability
Languages:English
Tech Stack:DialpadCRMATSEmailCalendarsMessaging

Company Brief

Wing Assistant
Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.
Industry: Recruitment Agencies
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