Relationship Specialist

Openlane
United States
Workplace: HybridFull timeFunction: SalesExperience: 3-5 yearsSkills: ["Customer service","Integrity","Critical thinking","Continuous improvement","Accountability"]

Build and maintain relationships with current and prospective independent auto dealers by providing financing (floorplanning) while balancing risk. Work within the Fredericksburg, VA market and travel across your assigned territory to grow your portfolio, support product campaigns, and drive new growth opportunities. Use CRM tools and work queues to assess customer needs, manage and service accounts, and make decisions with limited oversight to help grow AFC revenue.

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Openlane
Openlane
3 months ago

Relationship Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Build and maintain relationships with current and prospective independent auto dealers by providing financing (floorplanning) while balancing risk. Work within the Fredericksburg, VA market and travel across your assigned territory to grow your portfolio, support product campaigns, and drive new growth opportunities. Use CRM tools and work queues to assess customer needs, manage and service accounts, and make decisions with limited oversight to help grow AFC revenue.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Assess business and risk situations and make decisions with little oversight.
  • •Understand customer needs using CRM tools and work queues.
  • •Grow the portfolio organically and assist with promotional efforts for product campaigns and cross-platform partnerships.
  • •Manage, service, and balance risk on customer accounts.
  • •Manage existing accounts and drive new growth opportunities.
Travel: High travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLife InsuranceRemote Work

Key Requirements

  • •3–5 years of experience in customer-facing, sales, or sales support roles.
  • •Valid driver’s license with reliable transportation.
  • •Ability and desire to travel frequently (50–75%) within your market/territory.
  • •Proficiency in applying sales expertise to resolve core dealer issues and manage multiple tasks.
  • •Ability to use required technology (mobile applications and software) and maintain high accountability to local goals.
Experience:3-5 years
Skills:Customer serviceIntegrityCritical thinkingContinuous improvementAccountability
Licenses:Driver's license
Tech Stack:CRMSalesforceTableauGoogle WorkspaceMobile applicationsSoftware

Company Brief

Openlane
Operates an online wholesale vehicle auction and digital remarketing platform serving dealerships, fleet owners, and financial institutions to buy and sell used vehicles via live and online auction services.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1999
WebsiteLinkedIn