Principal DevOps Engineer

Zoom Video Communications
San Jose
Full timeUSD 146,700 - 339,300 annuallyFunction: DevOps, Cloud & InfrastructureExperience: 15+ yearsSkills: ["Technical leadership","Analytical thinking","Cross-team collaboration","Data-driven reliability","Mentorship"]

Lead deep-dive DevOps investigations across Zoom’s cloud and colocation infrastructure, addressing bottlenecks across architecture, CI/CD flow, and containerization. Design and improve deployment pipelines, orchestration frameworks, and automation to boost reliability and release velocity. Drive observability, fault isolation, and resilience engineering to meet strict availability and latency SLAs while mentoring engineers and championing data-driven reliability via SLIs/SLOs and postmortems.

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FursaFursa
Zoom Video Communications
Zoom Video Communications
3 days ago

Principal DevOps Engineer

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead deep-dive DevOps investigations across Zoom’s cloud and colocation infrastructure, addressing bottlenecks across architecture, CI/CD flow, and containerization. Design and improve deployment pipelines, orchestration frameworks, and automation to boost reliability and release velocity. Drive observability, fault isolation, and resilience engineering to meet strict availability and latency SLAs while mentoring engineers and championing data-driven reliability via SLIs/SLOs and postmortems.
Location: San Jose
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Lead deep-dive investigations across diverse services and environments to uncover architectural or operational bottlenecks.
  • •Design and implement improvements to deployment pipelines, orchestration frameworks, and CI/CD automation to increase reliability and release velocity.
  • •Enhance containerization strategy and improve resource efficiency in collaboration with product and service owners.
  • •Partner with Meeting DevOps and Cloud Infra teams to modernize hybrid infrastructures spanning colocation data centers, AWS, OCI, and other cloud providers.
  • •Drive observability, fault isolation, and resilience engineering to ensure services meet availability and latency SLAs, and provide technical mentorship.

Pay and Benefits

Salary: USD 146,700 - 339,300 annually

Key Requirements

  • •15+ years in DevOps and SRE for large-scale, production systems.
  • •Hands-on experience with Linux systems, networking, and distributed systems.
  • •Experience operating and designing low-latency, high-throughput backend services at global scale.
  • •Knowledge of real-time communication/media systems (e.g., MMR, WebRTC).
  • •Demonstrated experience with Terraform, Ansible, Kubernetes, Docker, and modern CI/CD pipelines.
Experience:15+ years
Skills:Technical leadershipAnalytical thinkingCross-team collaborationData-driven reliabilityMentorship
Tech Stack:LinuxNetworkingDistributed systemsArchitectureCI/CDContainerizationAWSOCITerraformAnsibleKubernetesDockerOrchestration frameworksObservabilityFault isolationResilience engineeringSLIsSLOsPostmortemsTCP/IP

Company Brief

Zoom Video Communications
Provides video conferencing, chat, phone, webinar, and collaboration software for businesses, schools, and individuals. Its platform is widely used for remote meetings, virtual events, and hybrid work communication.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2011
WebsiteLinkedIn