Associate Clinical Oncology Specialist

Natera
Memphis
Workplace: OnsiteFull timeUSD 110,000 - 130,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Interpersonal skills","Analytical skills","Strategic thinking","Organizational skills","Time management"]

Drive account sales, service, and support for Natera oncology products within an assigned territory, partnering with customers and internal stakeholders to grow units and retain patients. Monitor patient testing adherence to oncologist-prescribed cadence, analyze KPIs tied to retention and fulfilled orders, and identify improvements in clinical workflows and internal systems. Educate medical professionals on tools for test order management while delivering responsive customer support.

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FursaFursa
Natera
Natera
1 day ago

Associate Clinical Oncology Specialist

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Last checked: 1 hour agoStatus: Live

Job Summary

Drive account sales, service, and support for Natera oncology products within an assigned territory, partnering with customers and internal stakeholders to grow units and retain patients. Monitor patient testing adherence to oncologist-prescribed cadence, analyze KPIs tied to retention and fulfilled orders, and identify improvements in clinical workflows and internal systems. Educate medical professionals on tools for test order management while delivering responsive customer support.
Location: Memphis
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Work with assigned COS to grow, maintain, and support existing customers.
  • •Build relationships with key personnel at oncology accounts to facilitate unit growth.
  • •Analyze and monitor patient testing to ensure patients remain on protocol prescribed by the oncologist.
  • •Assess needs of medical professionals and staff, focusing on customer support, logistics coordination, and problem solving.
  • •Become an expert on Natera oncology products and processes; educate medical professionals on tools and resources for test order management.
Travel: High travel

Pay and Benefits

Salary: USD 110,000 - 130,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveCommuter Benefits

Key Requirements

  • •Bachelor’s degree preferred or Associate’s degree with minimum of 3 years of relevant experience.
  • •Medical assistant, clinical support, patient liaison, or nursing background in oncology, or a minimum of 2 years of medical sales experience.
  • •Ability to work independently in a fast-paced environment while managing ambiguity and urgency.
  • •Excellent organizational and communication skills with the ability to present effectively to internal and external customers.
  • •Proficiency with Microsoft PowerPoint and Excel; experience using data spreadsheets and learning software/reporting systems quickly.
Experience:2+ yearsMedical salesOncology
Education:Bachelor's
Skills:Interpersonal skillsAnalytical skillsStrategic thinkingOrganizational skillsTime management
Tech Stack:Microsoft PowerPointMicrosoft ExcelGmailSpreadsheets

Company Brief

Natera
Develops and commercializes genetic testing and diagnostics focused on reproductive health, oncology, and organ transplant to inform clinical decision-making and improve patient outcomes.
Industry: Diagnostics
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Carlos, United States
Founded: 2004
WebsiteLinkedIn