Administrator

Bupa
Cardiff
Workplace: OnsiteFull timeGBP 27,900 - 27,900 annuallyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Organisation","Attention to detail","Problem-solving","Teamwork"]

Welcome customers and support the smooth day-to-day running of the Cardiff Health Centre. You’ll answer enquiries by phone and email, manage bookings, appointments, payments, invoices and clinic documentation, and prepare clinical files and consent forms. The role also includes processing results with service-level accuracy, supporting referral and mammogram administration, maintaining customer records, and helping ensure compliance with clinical governance, health and safety standards.

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FursaFursa
Bupa
Bupa
1 day ago

Administrator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Welcome customers and support the smooth day-to-day running of the Cardiff Health Centre. You’ll answer enquiries by phone and email, manage bookings, appointments, payments, invoices and clinic documentation, and prepare clinical files and consent forms. The role also includes processing results with service-level accuracy, supporting referral and mammogram administration, maintaining customer records, and helping ensure compliance with clinical governance, health and safety standards.
Location: Cardiff
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Welcome customers and provide a friendly, professional experience throughout their visit.
  • •Answer customer enquiries by phone and email with accurate and timely information.
  • •Manage bookings, appointment changes, payments, invoices, charges and credit notes using clinic systems.
  • •Prepare appointment packs, clinical files, consent forms and other customer documentation.
  • •Process customer results (including scanning and uploads), manage abnormal result processes, and maintain accurate customer records.

Pay and Benefits

Salary: GBP 27,900 annually
Perks:Annual LeaveHealth InsuranceAnnual BonusPensionLearning Budget

Key Requirements

  • •GCSEs (or equivalent qualifications).
  • •Good Microsoft Office skills.
  • •Strong written and verbal communication skills, including professional email communication.
  • •Excellent organisational and prioritisation skills with high attention to detail and accuracy.
  • •Experience working as part of a team in a busy, customer-focused environment.
Education:High School
Skills:CommunicationOrganisationAttention to detailProblem-solvingTeamwork
Tech Stack:Microsoft Office

Company Brief

Bupa
Bupa is an international healthcare group offering health insurance, care homes, hospitals, dental clinics, and health services. It provides private medical insurance and integrated care solutions across multiple countries for individuals and employers.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1947
WebsiteLinkedIn