Customer Assistant

Waitrose & Partners
Leeds
Workplace: OnsiteTemporaryGBP 13 - 13.25Function: Administration & Executive AssistanceSkills: ["Communication","Customer focus","Problem-solving"]

Deliver outstanding customer service in a John Lewis shop by guiding customers through their journey, using product knowledge and sales training to drive sales, and resolving queries. Support fast-paced shop operations including till assistance, stock replenishment, price ticketing, and maintaining excellent shop standards for displays, availability, and cleanliness. Help protect profits through accurate stock counts, identify improvements, and implement practical solutions.

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Waitrose & Partners
Waitrose & Partners
2 days ago

Customer Assistant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Deliver outstanding customer service in a John Lewis shop by guiding customers through their journey, using product knowledge and sales training to drive sales, and resolving queries. Support fast-paced shop operations including till assistance, stock replenishment, price ticketing, and maintaining excellent shop standards for displays, availability, and cleanliness. Help protect profits through accurate stock counts, identify improvements, and implement practical solutions.
Location: Leeds
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service across the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Put customers at the heart of everything you do by proactively acknowledging, understanding needs, and resolving queries.
  • •Work flexibly across the shop, including till support, stock replenishment, price ticketing, and general shop-keeping tasks.
  • •Identify areas of improvement, implement solutions, and support accurate stock counts to help protect profits.

Pay and Benefits

Salary: GBP 13 - 13.25

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Be able to deliver engaging, inspirational customer service at every stage of the customer journey.
  • •A customer-facing role is welcomed but not essential; training will be provided.
  • •Merchandising and product displays experience is desirable.
Experience:RetailCustomer service
Skills:CommunicationCustomer focusProblem-solving

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn