Universal Banker - Riverside Park

Truist Financial
Alexandria
Workplace: OnsiteFull timeUSD 45,760 - 54,500 annuallyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Interpersonal skills","Communication","Customer focus","Multi-tasking","Risk awareness"]

Provide timely, accurate processing of client transactions while maintaining proper handling of funds and detailed records. Deliver a high-quality client experience by assessing financial needs, educating clients on digital self-service options (ATMs, Online/Mobile banking), and supporting outbound calling and Integrated Relationship Management (IRM) activities. Cross-trained to support both sales and service, you’ll assist with new account openings, problem resolution, and adhere to internal controls, operational procedures, and risk management policies.

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Truist Financial
Truist Financial
1 week ago

Universal Banker - Riverside Park

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Last checked: 20 minutes agoStatus: Live

Job Summary

Provide timely, accurate processing of client transactions while maintaining proper handling of funds and detailed records. Deliver a high-quality client experience by assessing financial needs, educating clients on digital self-service options (ATMs, Online/Mobile banking), and supporting outbound calling and Integrated Relationship Management (IRM) activities. Cross-trained to support both sales and service, you’ll assist with new account openings, problem resolution, and adhere to internal controls, operational procedures, and risk management policies.
Location: Alexandria
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Complete complex and standardized client transactions accurately while maintaining proper handling of monies and accurate records.
  • •Engage clients with courteous service, identify client needs, and deliver a consistent service level.
  • •Educate clients on digital self-service solutions, including ATMs and Online/Mobile banking.
  • •Support the sales process via outbound calls, checking for client offers, and referring or fulfilling client needs using IRM activities.
  • •Adhere to internal controls, operational procedures, and risk management policies; assist with new account openings and problem resolution.
Travel: Low travel

Pay and Benefits

Salary: USD 45,760 - 54,500 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller or cash handling or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills and a desire to interact with clients and prospects.
  • •Ability to master PC keyboard/software skills for branch automation and demonstrate proficiency in basic computer applications (e.g., Microsoft Office).
Experience:BankingClient service
Education:High School
Skills:Interpersonal skillsCommunicationCustomer focusMulti-taskingRisk awareness
Languages:English
Tech Stack:Microsoft OfficePC

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn