Sales & Service Lead - Naperville

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 19 - 23 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Coaching","Feedback","Communication"]

Lead guest experience and sales performance on the Naperville sales floor by coaching team members on guest connection and technical product education. Build daily customer relationships, analyze sales/engagement reports, and drive action plans to close gaps. Partner with Operations & Visual leadership on budgets, inventory, vendor relationships, and store execution. Oversee Sales & Service Associates and Cashiers, using performance tools and cross-functional training to elevate the ALO sanctuary experience.

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Alo Yoga
Alo Yoga
1 day ago

Sales & Service Lead - Naperville

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 11 months ago

Job Summary

Lead guest experience and sales performance on the Naperville sales floor by coaching team members on guest connection and technical product education. Build daily customer relationships, analyze sales/engagement reports, and drive action plans to close gaps. Partner with Operations & Visual leadership on budgets, inventory, vendor relationships, and store execution. Oversee Sales & Service Associates and Cashiers, using performance tools and cross-functional training to elevate the ALO sanctuary experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead exceptional guest experience by assessing connection and product education, then coaching team members to address gaps
  • •Build daily customer relationships
  • •Analyze reports to strategize and deliver results, support action plans, and highlight growth opportunities
  • •Ensure sales floor coverage through workforce solutions and leading selling initiatives
  • •Directly oversee Sales & Service Associates and Cashiers, including recruitment, development, and feedback using company performance tools

Pay and Benefits

Salary: USD 19 - 23 hourly
Perks:Health InsuranceDentalVision401kClothing Allowance

Key Requirements

  • •2+ years of experience in a client-centric sales environment
  • •Demonstrated leadership with strong decision-making
  • •Ability to receive and value feedback while providing feedback to others
  • •High-energy, upbeat presence with an ability to integrate fun and work
  • •Excellent interpersonal and written communication skills
Experience:2+ years
Skills:LeadershipDecision makingCoachingFeedbackCommunication
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn