Senior Account Manager (Influencer Marketing)

The Shelf
United States, Canada
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Client partnership","Problem-solving","Communication","Mentorship","Organization"]

Lead end-to-end delivery for the agency’s most complex, high-budget influencer marketing campaigns, managing demanding clients and senior stakeholders with minimal guidance. Own strategy and execution across multi-platform outreach, negotiation, contracting, briefing, content review, scheduling, tracking, and reporting. Serve as a mentorship point for junior teammates and help establish best-in-class processes, with strong cross-functional collaboration and proactive optimization to protect ROI.

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The Shelf
The Shelf
2 days ago

Senior Account Manager (Influencer Marketing)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Lead end-to-end delivery for the agency’s most complex, high-budget influencer marketing campaigns, managing demanding clients and senior stakeholders with minimal guidance. Own strategy and execution across multi-platform outreach, negotiation, contracting, briefing, content review, scheduling, tracking, and reporting. Serve as a mentorship point for junior teammates and help establish best-in-class processes, with strong cross-functional collaboration and proactive optimization to protect ROI.
Location: United States, Canada
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end delivery of high-budget influencer campaigns with minimal guidance, managing demanding clients with customized approaches.
  • •Run elaborate problem-solving calls, handling influencer issues and senior client stakeholders, escalating only major high-risk challenges.
  • •Lead strategic execution for multi-platform campaigns, including outreach, negotiation, contracting, briefing, content review, scheduling, tracking, and reporting.
  • •Evaluate contract redlines and recommend a path while anticipating issues and implementing preventive long-term solutions.
  • •Mentor and coach Associate/Junior Account Managers, contribute to best-in-class processes, and partner cross-functionally with Paid Media, Market Insights, Creative, and Client Partner teams.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •5+ years running high-budget, complex influencer campaigns with minimal supervision (agency background preferred).
  • •Track record managing large-budget accounts ($1M+ per quarter) with strong retention outcomes.
  • •Deep expertise across paid and earned influencer channels with hands-on platform mastery (TikTok, Instagram, YouTube).
  • •Advanced contract and negotiation fluency, including evaluating redlines.
  • •Experience mentoring or coaching junior team members and proficiency with influencer management tools (CreatorIQ, Modash, Upfluence, or equivalent).
Experience:5+ yearsInfluencer marketingPaid socialAgencyCross-channel marketing
Skills:Client partnershipProblem-solvingCommunicationMentorshipOrganization
Tech Stack:TikTokInstagramYouTubeCreatorIQModashUpfluenceGoogle WorkspaceDocsSheetsSlidesMicrosoft WordAsanaAI promptsInfluencer management toolsProject management tools

Company Brief

The Shelf
Influencer marketing agency that connects brands with creators to design and execute influencer campaigns, produce content, and deliver social strategy to drive brand awareness, engagement, and measurable conversions.
Industry: Influencer & Creator Economy
WebsiteLinkedIn