Motorola Solutions

4 days ago

Information Technology (IT) Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Provide end-user technical support as part of the IT team, troubleshooting hardware and software issues on desktop and laptop systems. Manage IT help desk tickets, install and maintain hardware/software, and keep documentation and asset inventory current. Support onboarding/offboarding, deploy and configure Windows, Linux, and macOS endpoints, and coordinate occasional travel between Silvus office locations while ensuring IT processes run smoothly.

Location: Irvine

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide technical support to end users and troubleshoot hardware and software issues on desktop/laptop systems.
•Respond to IT help desk support tickets in a timely manner.
•Install, configure, and maintain hardware and software; develop and maintain IT documentation.
•Deploy and configure Windows, Linux, and macOS endpoints and peripherals.
•Manage onboarding and offboarding (account creation/disabling and hardware deployment/recovery) and maintain an up-to-date hardware/software asset inventory.

Travel: Medium travel

Pay and Benefits

Salary: USD 31.25 - 36.06 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid Holidays

Key Requirements

•High school diploma or GED.
•3+ years installing, troubleshooting, and/or maintaining software and hardware (upgrades included).
•Proficient PC skills in a Windows and iOS environment.
•Experience with Layer 1 networking and cabling, plus enterprise software installation/uninstallation and licensing/de-licensing.
•Must be a U.S. citizen; employment is contingent on background check and drug test.

Experience:3+ years

Education:High School

Skills:Interpersonal skillsTeamworkPositive attitudeCommunication

Tech Stack:WindowsLinuxMacOSIOSGoogle SuiteMicrosoft 365ExcelWordPowerPointMicrosoft Active DirectoryMicrosoft EntraMicrosoft Intune

Eligibility

Nationality:US National

Company Brief

Motorola Solutions

Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn

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Motorola Solutions

4 days ago

Information Technology (IT) Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Irvine

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide technical support to end users and troubleshoot hardware and software issues on desktop/laptop systems.
•Respond to IT help desk support tickets in a timely manner.
•Install, configure, and maintain hardware and software; develop and maintain IT documentation.
•Deploy and configure Windows, Linux, and macOS endpoints and peripherals.
•Manage onboarding and offboarding (account creation/disabling and hardware deployment/recovery) and maintain an up-to-date hardware/software asset inventory.

Travel: Medium travel

Pay and Benefits

Salary: USD 31.25 - 36.06 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid Holidays

Key Requirements

•High school diploma or GED.
•3+ years installing, troubleshooting, and/or maintaining software and hardware (upgrades included).
•Proficient PC skills in a Windows and iOS environment.
•Experience with Layer 1 networking and cabling, plus enterprise software installation/uninstallation and licensing/de-licensing.
•Must be a U.S. citizen; employment is contingent on background check and drug test.

Experience:3+ years

Education:High School

Skills:Interpersonal skillsTeamworkPositive attitudeCommunication

Tech Stack:WindowsLinuxMacOSIOSGoogle SuiteMicrosoft 365ExcelWordPowerPointMicrosoft Active DirectoryMicrosoft EntraMicrosoft Intune

Eligibility

Nationality:US National

Company Brief

Motorola Solutions

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn