Information Technology (IT) Support Specialist

Motorola Solutions
Irvine
Workplace: OnsiteFull timeUSD 31.25 - 36.06 hourlyFunction: Customer Support (Service Desk)Experience: 3+ yearsEducation: high_schoolSkills: ["Interpersonal skills","Teamwork","Positive attitude","Communication"]

Provide end-user technical support as part of the IT team, troubleshooting hardware and software issues on desktop and laptop systems. Manage IT help desk tickets, install and maintain hardware/software, and keep documentation and asset inventory current. Support onboarding/offboarding, deploy and configure Windows, Linux, and macOS endpoints, and coordinate occasional travel between Silvus office locations while ensuring IT processes run smoothly.

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FursaFursa
Motorola Solutions
Motorola Solutions
1 month ago

Information Technology (IT) Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 34 days agoStatus: Live

Job Summary

Provide end-user technical support as part of the IT team, troubleshooting hardware and software issues on desktop and laptop systems. Manage IT help desk tickets, install and maintain hardware/software, and keep documentation and asset inventory current. Support onboarding/offboarding, deploy and configure Windows, Linux, and macOS endpoints, and coordinate occasional travel between Silvus office locations while ensuring IT processes run smoothly.
Location: Irvine
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Provide technical support to end users and troubleshoot hardware and software issues on desktop/laptop systems.
  • •Respond to IT help desk support tickets in a timely manner.
  • •Install, configure, and maintain hardware and software; develop and maintain IT documentation.
  • •Deploy and configure Windows, Linux, and macOS endpoints and peripherals.
  • •Manage onboarding and offboarding (account creation/disabling and hardware deployment/recovery) and maintain an up-to-date hardware/software asset inventory.
Travel: Medium travel

Pay and Benefits

Salary: USD 31.25 - 36.06 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid Holidays

Key Requirements

  • •High school diploma or GED.
  • •3+ years installing, troubleshooting, and/or maintaining software and hardware (upgrades included).
  • •Proficient PC skills in a Windows and iOS environment.
  • •Experience with Layer 1 networking and cabling, plus enterprise software installation/uninstallation and licensing/de-licensing.
  • •Must be a U.S. citizen; employment is contingent on background check and drug test.
Experience:3+ years
Education:High School
Skills:Interpersonal skillsTeamworkPositive attitudeCommunication
Tech Stack:WindowsLinuxMacOSIOSGoogle SuiteMicrosoft 365ExcelWordPowerPointMicrosoft Active DirectoryMicrosoft EntraMicrosoft Intune

Eligibility

Nationality:US National

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
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