Applied Materials

1 week ago

Technical Support Engineer (TSE) MDP

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Provide remote and on-site technical support for highly complex MDP-related equipment and on-wafer issues when first-line support can’t isolate or fix problems. Lead troubleshooting with advanced methodologies, establish success criteria, perform root-cause analysis, and support escalation closure and FSO repairs. Collaborate with BU engineers, coach less-experienced colleagues, contribute technical lessons learned, and support NPI, Alpha/Beta sites, and DFx initiatives across multiple customer sites.

Location: Phoenix, Austin

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Support multiple technical escalations, focusing on time-to-resolution and quality.
•Attend customer field issues meetings with FSO and collaborate with BU engineers.
•Perform troubleshooting, analysis, and root cause analysis; develop action plans and support escalation closure and repair activities.
•Publish technical lessons learned, troubleshooting guides, and technical papers.
•Support Alpha/Beta site activities, NPI development, DFx projects, and provide on-site coaching to FSO.

Travel: High travel

Pay and Benefits

Salary: USD 96,000 - 132,000

Key Requirements

•Bachelor’s degree (or equivalent) in a technical field.
•Minimum 5 years of semiconductor fab experience.
•+5 years of experience with Applied Materials Endura products.
•Familiarity with Microsoft Apps and internal tools such as SAP, VSPI, and ARK.
•Ability to work independently and as part of a team with strong communication and organizational skills.

Experience:5+ yearsSemiconductor fabApplied Materials Endura products

Education:Bachelor's

Skills:Advanced troubleshootingRoot cause analysisCommunicationOrganizational skillsWork under stressful conditions

Languages:English

Tech Stack:Microsoft AppsSAPVSPIARKMDPMPKGALDNPIDFx

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Applied Materials

1 week ago

Technical Support Engineer (TSE) MDP

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: Phoenix, Austin

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Support multiple technical escalations, focusing on time-to-resolution and quality.
•Attend customer field issues meetings with FSO and collaborate with BU engineers.
•Perform troubleshooting, analysis, and root cause analysis; develop action plans and support escalation closure and repair activities.
•Publish technical lessons learned, troubleshooting guides, and technical papers.
•Support Alpha/Beta site activities, NPI development, DFx projects, and provide on-site coaching to FSO.

Travel: High travel

Pay and Benefits

Salary: USD 96,000 - 132,000

Key Requirements

•Bachelor’s degree (or equivalent) in a technical field.
•Minimum 5 years of semiconductor fab experience.
•+5 years of experience with Applied Materials Endura products.
•Familiarity with Microsoft Apps and internal tools such as SAP, VSPI, and ARK.
•Ability to work independently and as part of a team with strong communication and organizational skills.

Experience:5+ yearsSemiconductor fabApplied Materials Endura products

Education:Bachelor's

Skills:Advanced troubleshootingRoot cause analysisCommunicationOrganizational skillsWork under stressful conditions

Languages:English

Tech Stack:Microsoft AppsSAPVSPIARKMDPMPKGALDNPIDFx

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor