Retail - Store Advisor(Jingan Kerry Center)

On Holding
Shanghai, China
Workplace: OnsiteFull timeFunction: Consulting & AdvisorySkills: ["Communication","Customer service","Teamwork","Language skills","Problem-solving"]

Store Advisor in Shanghai supporting On’s APAC retail strategy by delivering brand stories and product knowledge, handling store operations, cash handling, stock management, and contributing to training and brand activities to create WOW customer experiences.

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On Holding
On Holding
1 year ago

Retail - Store Advisor(Jingan Kerry Center)

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Last checked: 2 hours agoStatus: Live

Job Summary

Store Advisor in Shanghai supporting On’s APAC retail strategy by delivering brand stories and product knowledge, handling store operations, cash handling, stock management, and contributing to training and brand activities to create WOW customer experiences.
Location: Shanghai, China
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Deliver brand storytelling and energetic customer interactions to create a WOW brand experience.
  • •Understand product knowledge and usage scenarios, listen to customer needs, and provide expert solutions for different sports.
  • •Adjust product displays per standards, including daily restocking and seasonal updates.
  • •Handle stock management and cashier duties (checkout, cash reconciliation, returns) and manage opening/closing tasks and daily reviews.
  • •Proactively support store management, participate in shop meetings, and lead project areas (training, community, displays, online content) as part of the store project system.

Key Requirements

  • •Brand knowledge and brand storytelling; proactively engage customers to create a warm, diverse brand experience.
  • •Familiar with product knowledge and usage scenarios; listen to customer运动 needs and provide professional solutions for different sports.
  • •Maintain product displays according to standards; handle daily restocking and seasonal adjustments.
  • •Operate goods management standards (receiving/returns/inventory loss prevention) and cashier operations (checkout, cash reconciliation, returns/exchanges in POS) including opening/closing and daily reviews.
  • •Collaborate proactively with store manager or substitute to complete daily work plans and handovers; actively share brand community activities and after-sales policies with customers.
Experience:RetailFashionCustomer service
Skills:CommunicationCustomer serviceTeamworkLanguage skillsProblem-solving
Languages:EnglishChinese

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn